Principal AI Systems Architect

Ericsson; Plano (TX); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Job summary

Ericsson in Plano, TX seeks an AI/ML architect to guide the design and use of AI in Core Networks across the Americas. You will build AI agents, data pipelines, and production-ready solutions with engineering and field teams, and lead small squads through pilots to production.

You will define data controls, monitoring, and safety safeguards, ensuring solutions align with customer operations and governance. Collaboration across distributed teams and multi-domain expertise will be essential.

Qualifications

• Hands-on experience building, deploying, and operating production AI systems, including LLM-based apps and AI agents.
• Ability to write and review code in Python and to work with AI agent/workflow tools and cloud environments.
• Experience with Kubernetes, GitOps, CI/CD, and cloud-based network functions.
• Knowledge of customer data controls including access, location, retention, masking, and governance.
• Experience delivering in large enterprise IT environments with multiple teams and layered governance.

Responsibilities

• Build and deploy AI agents, data pipelines, and reusable solutions with engineering and field teams.
• Take agents from pilot to production by developing evaluation methods and improving reliability.
• Decide which delivery steps should use AI, redesign, or remain unchanged.
• Define shared vs domain-specific data and knowledge, and set quality expectations.
• Establish data sources, formats, and customer data controls for access and masking.
• Work with customers and Core Networks specialists to reflect operations and connect with customer systems.
• Set safeguards for automated actions, including policy controls and human review where needed.
• Raise risks, dependencies, and platform needs early with recommendations.

Skills

AI systems

Python

Kubernetes

Cloud environments

Data governance

Tools

GitOps

CI/CD

Enterprise cloud

Job description

About This Opportunity

Guide the design and use of AI in Core Networks delivery across the Americas, improving solution design, delivery, and operations on shared platforms while meeting customer data requirements.

What you will do

• Build and deploy AI agents, data pipelines, and reusable solutions alongside engineering and field teams; guide the technical work of small squads.
• Take agents from pilot to production by developing evaluation methods, improving reliability, defining monitoring and operating procedures, and supporting handover.
• Decide which delivery steps should use AI, be redesigned, or remain unchanged, and select suitable approaches from available platforms.
• Define what should be shared across teams and what should be specific to a domain. Set quality and production-readiness expectations.
• Establish data and knowledge requirements, including sources and formats, and define customer data controls for access, location, retention, and masking.
• Work with customer and Core Networks specialists to ensure solutions reflect network operations and connect effectively with customer systems.
• Set safeguards for automated actions, including policy controls, human review where needed, and rollback procedures. Maintain a record of technical decisions.
• Raise risks, dependencies, and platform needs early, with recommendations for addressing them.

The skills you bring

• Hands-on experience building, deploying, and operating production AI systems, such as applications using large language models, AI agents, or retrieval-augmented generation. This includes evaluation, monitoring, reliability, security, and data governance.
• Ability to write and review code, with experience in Python, AI agent and workflow tools, and enterprise cloud environments.
• Working knowledge of Kubernetes, GitOps, continuous integration and delivery, and cloud-based network functions.
• Knowledge of customer data controls, including access, data location, retention, masking, and governance.
• Experience delivering in large enterprise IT environments with multiple teams, evolving platforms, and layered governance.
• Ability to assess complex systems, make evidence-based decisions, and explain technical choices in business terms and business needs in practical terms.
• Ability to collaborate constructively with distributed teams and build shared accountability.
• Experience in telecommunications, network automation, service reliability, customer operations platforms, Microsoft technologies, or multi-team AI development is an asset.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

Important Information

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Primary country and city:

United States (US) || Plano (Country/ City)

Job details:

Technical & Solution Sales Support (CHG)

Compensation And Benefits At Ericsson

• The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your Pay

• The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your Health

• Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs.
• Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

• We invest in both your short and long-term financial wellbeing.
• The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay.
• When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%.
• Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits.
• Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage.
• Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

• Your work-life balance is important to us.
• New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
• Paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

• Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.