Benefits Operations Lead (Equity Included)

Stitch PEO; Brentwood (CA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Equity included

Remote-first culture

Growth opportunities in benefits/ops

Ownership and impact

Job summary

Stitch PEO is hiring a Benefits Administrator – Growth & Implementation to scale benefits operations within PrismHR. You will manage client enrollments, eligibility, and data configurations while coordinating with carriers and internal teams.

This role emphasizes ownership and hands-on execution in a fast-paced environment. Equity is included, and you will help build scalable workflows, document processes, and support client success without a sales quota.

Qualifications

• 3–6 years of experience in benefits administration, brokerage support, or HR operations.
• Hands-on experience using PrismHR for benefits administration.
• Clear written and verbal communication skills.

Responsibilities

• Support new client benefits implementations from quote through enrollment and launch.
• Manage employee eligibility, enrollments, changes, and terminations within PrismHR.
• Maintain accurate benefits data and configurations in PrismHR.
• Coordinate with carriers, brokers, and vendors for setup and ongoing administration.
• Support open enrollment planning, execution, and employee communications.
• Assist with carrier billing review and discrepancy resolution.
• Serve as a knowledgeable benefits resource for internal teams and client contacts.
• Help explain benefit options, enrollment processes, and timelines clearly.
• Support escalations related to enrollments or system discrepancies.
• Document and improve benefits workflows, SOPs, and PrismHR processes.
• Identify recurring issues and recommend scalable solutions.
• Partner with Operations to improve data accuracy and system efficiency.
• Partner with Sales, Operations, and Client Success on benefits-related support.
• Assist with quoting, renewals, and benefit plan comparisons.

Skills

Benefits administration

PrismHR proficiency

Communication skills

Tools

PrismHR

Job description

Stitch PEO is hiring a Benefits Administrator – Growth & Implementation to scale benefits operations within PrismHR. You will manage client enrollments, eligibility, and data configurations while coordinating with carriers and internal teams.

This role emphasizes ownership and hands-on execution in a fast-paced environment. Equity is included, and you will help build scalable workflows, document processes, and support client success without a sales quota.