Benefits Navigator for HIV & Public Benefits

Alliance for Positive Health; City of Albany (NY); On-site; USD 35,000 - 37,000; Full time

Job summary

Alliance for Positive Health in Albany, NY seeks a Benefits Counselor to educate clients about public benefit rules (SSA, Medicare/Medicaid, SNAP, WIC) and facilitate enrollments through individual or group sessions, or online seminars. The role includes outreach to community members and providers to promote the Benefits Counselling program.

The position emphasizes HIPAA-compliant documentation, coordination with related services, and timely follow-up to ensure linkage to care within a

Qualifications

• Associate’s degree required; minimum one year outreach, education, case management or related human services experience.
• WIP-C certification preferred.

Responsibilities

• Provide education about public benefits rules (SSA, Medicare/Medicaid, SNAP, WIC, Ticket to Work).
• Facilitate enrollments of PLWH into individual, group, or online seminars.
• Conduct outreach to inform community members and providers about the Benefits Counselling program.
• Maintain HIPAA-compliant documentation and reporting per agency and funder requirements.
• Refer clients to related services and ensure linkage to care and resources.

Skills

Driver's license

Mobility/Travel

Strong communication

HIPAA knowledge

Client interviewing

Education

Associate’s degree

Experience in outreach/case management

Job description

Alliance for Positive Health in Albany, NY seeks a Benefits Counselor to educate clients about public benefit rules (SSA, Medicare/Medicaid, SNAP, WIC) and facilitate enrollments through individual or group sessions, or online seminars. The role includes outreach to community members and providers to promote the Benefits Counselling program.

The position emphasizes HIPAA-compliant documentation, coordination with related services, and timely follow-up to ensure linkage to care within a