Benefits Counselor

Alliance for Positive Health; City of Albany (NY); Sur place; USD 35 000 - 37 000; Plein temps

Résumé du poste

Alliance for Positive Health in Albany, NY seeks a Benefits Counselor to educate clients about public benefit rules (SSA, Medicare/Medicaid, SNAP, WIC) and facilitate enrollments through individual or group sessions, or online seminars. The role includes outreach to community members and providers to promote the Benefits Counselling program.

The position emphasizes HIPAA-compliant documentation, coordination with related services, and timely follow-up to ensure linkage to care within a

Qualifications

• Associate’s degree required; minimum one year outreach, education, case management or related human services experience.
• WIP-C certification preferred.

Responsabilités

• Provide education about public benefits rules (SSA, Medicare/Medicaid, SNAP, WIC, Ticket to Work).
• Facilitate enrollments of PLWH into individual, group, or online seminars.
• Conduct outreach to inform community members and providers about the Benefits Counselling program.
• Maintain HIPAA-compliant documentation and reporting per agency and funder requirements.
• Refer clients to related services and ensure linkage to care and resources.

Connaissances

Driver's license

Mobility/Travel

Strong communication

HIPAA knowledge

Client interviewing

Formation

Associate’s degree

Experience in outreach/case management

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Benefits Counselor

Supportive Care Full Time Albany, NY, US

2 days ago Requisition ID: 1078

Salary Range: $25.60 To $26.60 Hourly

Job Summary:Provide education and guidance about the rules surrounding public benefits (SSA, Medicare/Medicaid, SNAP, WIC, Ticket to Work) and facilitate enrollments of people living with HIV/AIDS into individual, group sessions, and/or online seminars. Conduct outreach to community members and providers to inform them of the Benefits Counselling program.

Major Activities:

• Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Article 27-F, Alliance for Positive Health policies and procedures and other applicable regulations. Observe and abide by HIPAA and the HIV Confidentiality Law.
• Successfully complete and receive certification under the Work Incentive Practitioner Credentialing virtual training provided upon hire.
• Provide a clear understanding of work incentives, as well as assist PLWH to explore all their options, reducing fear and placing the focus on preserving health while seeking employment and maintaining financial stability.
• Ensure that service outcomes and documentation requirements are met in accordance with agency policies and procedures and funder requirements.
• Collect, maintain, and report up to date client health indicator, contact, and history data. Utilize indicator data to address barriers and improve individual health outcomes.
• Assess client need for additional services; refer to services including but not limited to case management, medical care, mental health and substance abuse treatment, entitlements and housing. Case conference with other agencies and Alliance for Positive Health staff regarding mutual clients. Follow-up to assure successful linkage to referred services.
• Perform other duties as assigned.

Qualifications:

• WIP-C certification preferred.
• Associate’s degree and minimum of one year of outreach, education, case management and/or other relevant human services experience.
• Must have a valid, unrestricted driver’s license and have a vehicle to travel to designated appointment sites within a large multi-county region.
• Knowledge of public and private health insurance programs preferred.

Knowledge, Skills and Abilities Required:

• Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth. Familiarity with and sensitivity to specialized needs of people with HIV, substance abuse and mental health issues, people of color, gay, lesbian and transgender individuals.
• Ability to provide clients with appropriate HIV/AIDS information.
• Familiarity with and ability to access community resources and services.
• Strong communication skills, including verbal ability, writing style and active listening skills.
• Attention to detail; strong organizational skills including time management and ability to prioritize.
• Ability to work as a member of a team.
• Ability to provide strength-based, client-centered, proactive services to the target demographic.

Employment Classification:Non-exempt;Full-time (37.5 hours).

PHYSICAL DEMANDS: The physical demands described (attached) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Used: Office equipment (such as computer, telephone, fax, scanner, shredder) and motor vehicles