Benefits Navigator Case Manager

Ogden Weber Community Action Partnership; Ogden (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Full-time, non-exempt

Starting pay $21.06/hr

Job summary

Ogden Weber Community Action Partnership is seeking a Benefits Navigation Case Manager to connect participants with internal and community resources, helping families achieve self-sufficiency.

You will determine TANF eligibility, perform ongoing case management, and collect data to support reporting while maintaining strict confidentiality and collaboration with the Community Support Manager.

Qualifications

• Bachelor’s degree in social work or related field and minimum three years in related field.
• Experience with low-income families and community services preferred.
• Bi-lingual preferred.

Responsibilities

• Ensure accurate TANF eligibility determination and data entry into TVES.
• Perform ongoing case management and referral services to help participants achieve self-sufficiency.
• Gather real-time data on income, benefits, program usage, and household composition.
• Explain how earned income changes affect benefits through financial planning resources.
• Collaborate with participants to set family goals and strategies.
• Coordinate with Community Support Manager to meet requirements and guidelines.
• Collect and maintain timely data for reporting purposes.
• Maintain case management documentation in the database.
• Ensure confidentiality of all services and communications.

Skills

Congenial

Relationship-building

Detail-oriented

Quality-focused

Respect for authority

Education

Bachelor’s degree in social work

Tools

TANF TVES system

Job description

Summary:

As our Benefits Navigation Case Manager, you have a strong sense of duty and are committed to helping individuals and families in poverty access resources within the community. You have a congenial and cooperative attitude with an efficient and precise work ethic. You are a detail-oriented, highly precise worker with a high preference for quality and technical expertise. You are conservative and respectful of authority. We are Ogden Weber Community Action Partnership (OWCAP), and we are searching for a Benefits Navigation Case Manager to connect participants with internal and community resources that help them achieve their self-sufficiency goals.

What you’ll need to be our Benefits Navigation Case Manager:

• Congenial and cooperative with an efficient, precise work ethic
• Socially focused with lots of attention spent on building and maintaining relationships
• Unselfish and approachable with a preference for detailed, skill-based work
• Bachelor’s degree in social work or related field (Family Studies, Psychology, etc.).
• Minimum three years working experience in related field
• Experience working with low-income families and community services preferred
• Bi-lingual preferred
• Additional education may be substituted for experience (paid or unpaid) or a combination of both

Why you’ll love working with us:

• Status – Full-time, non-exempt
• Engaging, meaningful work that makes a difference in our local communities
• Excellent leadership & work culture that values & recognizes its employees
• Starting Pay - $21.06

What you’ll do as the Benefits Navigation Case Manager:

• Ensure accurate TANF eligibility determination and data entry into the TANF Eligibility Verification System (TVES).
• Perform on-going case management and referral services to participants to improve their ability to transition off of government benefits and into self-sufficiency using a holistic, comprehensive approach.
• Gather real-time data on participants’ income, benefits, program utilization, household composition, and other factors that may impact eligibility.
• Improve participants’ awareness of how potential changes in their earned income impact their public assistance benefits through enhanced financial planning resources.
• Work creatively with participants to develop family goals and strategies based on each family’s particular circumstances, beliefs, and behaviors.
• Work with the Community Support Manager to meet all requirements and guidelines.
• Collect and maintain relevant and timely data for reporting purposes.
• Maintain timely case management documentation in the database system.
• Provide for the confidentiality of all services and communications, both written and verbal, per agency, programmatic, and funding requirements.

Who we are:

Ogden Weber Community Action Partnership

Thank you for considering an opportunity at Ogden Weber Community Action Partnership (OWCAP). Our mission is to elevate individuals, families, and communities of Weber County by improving self-sufficiency through services and collaboration. Our programs include Head Start/ Early Head Start, Mental Health Support, Housing Assistance, Employment Assistance, Financial Literacy & Asset Management, VITA, Adult High School Diploma and GED Scholarships, On-Site Weber School District (WSD) Adult Education Classes, On-site WSD ESL Classes, and Communities that Care – Roy.

Ogden Weber Community Action Partnership is a highly visible and vocal advocate for the community's needs. We are excited to review your application and hope your talents and abilities will help us all achieve our goal of providing exceptional programs and services to those in need.