Benefits Navigation Case Manager

Ogden-Weber Chamber; Ogden, Northern (UT, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Ogden Weber Community Action Partnership is seeking a Benefits Navigation Case Manager to connect participants with internal and community resources, helping families achieve self-sufficiency. The role emphasizes accuracy, data-driven decisions, and collaborative support within the agency.

A focus on building relationships with clients and partners is essential. The position is full-time, non-exempt, with a starting pay of $21.06 per hour, reflecting commitment to meaningful, community-based

Qualifications

• Congenial and cooperative with an efficient, precise work ethic.
• Socially focused with attention to building and maintaining relationships.
• Unselfish and approachable with a preference for detailed, skill-based work.
• Bi-lingual preferred

Responsibilities

• Ensure accurate TANF eligibility determination and data entry.
• Perform ongoing case management and referral services to help participants transition off benefits.
• Gather real-time data on income, benefits, program utilization, and household composition.
• Improve awareness of earned income changes on public assistance benefits via financial planning resources.
• Develop family goals and strategies based on each family’s circumstances and beliefs.
• Maintain data and documentation for reporting and compliance.

Skills

Congenial and cooperative

Relationship building

Detail-oriented

Bi-lingual preferred

Education

Bachelor’s degree in social work or related field

Job description

Summary:
As our Benefits Navigation Case Manager, you have a strong sense of duty and are committed to helping individuals and families in poverty access resources within the community. You have a congenial and cooperative attitude with an efficient and precise work ethic. You are a detail-oriented, highly precise worker with a high preference for quality and technical expertise. You are conservative and respectful of authority. We are Ogden Weber Community Action Partnership (OWCAP), and we are searching for aBenefits Navigation Case Manager to connect participants with internal and community resources that help them achieve their self-sufficiency goals.
What you’ll need to be our Benefits Navigation Case Manager:

• Congenial and cooperative with an efficient, precise work ethic
• Socially focused with lots of attention spent on building and maintaining relationships
• Unselfish and approachable with a preference for detailed, skill-based work
• Bachelor’s degree in social work or related field (Family Studies, Psychology, etc.).
• Minimum three years working experience in related field
• Experience working with low-income families and community services preferred
• Additional education may be substituted for experience (paid or unpaid) or a combination of both

Summary:
As our Benefits Navigation Case Manager, you have a strong sense of duty and are committed to helping individuals and families in poverty access resources within the community. You have a congenial and cooperative attitude with an efficient and precise work ethic. You are a detail-oriented, highly precise worker with a high preference for quality and technical expertise. You are conservative and respectful of authority. We are Ogden Weber Community Action Partnership (OWCAP), and we are searching for aBenefits Navigation Case Manager to connect participants with internal and community resources that help them achieve their self-sufficiency goals.
What you’ll need to be our Benefits Navigation Case Manager:

• Congenial and cooperative with an efficient, precise work ethic
• Socially focused with lots of attention spent on building and maintaining relationships
• Unselfish and approachable with a preference for detailed, skill-based work
• Bachelor’s degree in social work or related field (Family Studies, Psychology, etc.).
• Minimum three years working experience in related field
• Experience working with low-income families and community services preferred
• Bi-lingual preferred
• Additional education may be substituted for experience (paid or unpaid) or a combination of both

Why you’ll love working with us:

• Status – Full-time, non-exempt
• Engaging, meaningful work that makes a difference in our local communities
• Excellent leadership & work culture that values & recognizes its employees
• Starting Pay - $21.06

What you’ll do as the Benefits Navigation Case Manager:

• Ensure accurate TANF eligibility determination and data entry into the TANF Eligibility Verification System (TVES).
• Perform on-going case management and referral services to participants to improve their ability to transition off of government benefits and into self-sufficiency using a holistic, comprehensive approach.
• Gather real time data on participants’ income, benefits, program utilization, household composition, and other factors that may impact eligibility.
• Improve participants’ awareness of how potential changes in their earned income impact their public assistance benefits through enhanced financial planning resources.
• Work creatively with participants to develop family goals and strategies based on each family’s particular circumstances, beliefs, and behaviors.
• Work with Community Support Manager to meet all requirements, and guidelines.
• Collect and maintain relevant and timely data for reporting purposes.
• Maintain timely case management documentation in database system.
• Provide for the confidentiality of all services and communications, both written and verbal per agency, programmatic, and funding requirements.

Who we are:
Ogden Weber Community Action Partnership www.owcap.org
Thank you for considering an opportunity at Ogden Weber Community Action Partnership (OWCAP). Our mission is to elevate individuals, families, and communities of Weber County by improving self-reliance through services and collaboration. Our programs include Head Start/ Early Head Start, Mental Health Support, Housing Assistance, Employment Assistance, VITA, On-Site Weber School District (WSD) Adult Education Classes, and On-Site WSD ESL Classes.
Ogden Weber Community Action Partnership is a highly visible and vocal advocate for serving the needs of the community. We are excited to review your application and hope your talents and abilities will help us all achieve our goal of providing exceptional programs and services to those in need.

Ogden Weber Community Action Partnership