Family Stabilization Case Manager

Community Action Partne; Gering (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Action Partnerships of Western Nebraska (CAPWN) seeks a Family Stabilization Case Manager to implement emergency assistance and case management programs, conduct home visits when needed, and help clients set goals and action plans.

You will advocate for clients, coordinate CAPWN services and community resources, assess eligibility, maintain confidentiality, and contribute to training sessions that build self-sufficiency and resilience.

Qualifications

• 1 year experience in a human service program or agency working with clients facing insufficiencies.
• Computer experience required.
• Proficient in verbal communication and in maintaining written documentation.
• Bilingual preferred, incentive pay available.
• Age 21+ preferred
• Valid driver’s license with good driving record required and insured vehicle available is preferred.

Responsibilities

• Implementation of the Family Stabilization (emergency assistance) and case management programs; home visits when needed; assist clients with the development of goal setting and action plans; advocate for clients; coordination of CAPWN services and other area resources; assessment of clients for eligibility of services for all programs, occasional assist with Special Distribution projects.
• Complete initial client interview, required paperwork, and intake in agency data tracking system for emergency assistance.
• Assess, and assist families in the development of a self-sufficiency plan and track client progress in agency database.
• Work in conjunction with Family Stabilization Committee in determining client eligibility for assistance requests.
• Maintain confidentiality of client information and provide a supportive and Trauma informed environment for all client interactions.
• Adhere to all funding source guidelines.
• Make referrals to outside resources as needed.
• Provide case management support and assist families in meeting their goals.
• Coordinate with CAPWN programs and area agencies to recruit and coordinate services for client families.
• Provide training sessions for clients to develop self-sufficiency and life skills.
• Maintain confidentiality of records and communications following CAPWN policy and HIPAA privacy and security policies and procedures.
• Complete required reports for program and agency paperwork.
• Attend meetings and trainings as required.
• As a CAPWN team member, dedicate your energy to providing high quality, value-added customer service and care to our clients. Embrace the CAPWN Standards of Behavior, practicing integrity, strong communication and respect for leaders and peers. Engage with the team and commit to improving and nurturing the health and well-being of the individuals in the communities we serve.
• Perform other duties as assigned.

Skills

Verbal communication

Documentation

Bilingual

Driving

Education

AA in Human Services/related

Bachelor’s in Human Services/related

Tools

Microsoft Word

Microsoft Excel

Job description

Community Action Partnerships of Western Nebraska (CAPWN) is a non-profit community-based health and human services organization that serves low-income, disadvantaged and those unable to meet their needs through other sources. The agency was established in 1965 and provides services to over 9,000 individuals, children and families in three main areas:

• Community Health Services: WIC, Commodity Supplemental Food, Foster Grandparents, Head Start, and Child Development Center.
• Clinical Health Services: Primary Care, Reproductive Health, Diabetes Management, Immunizations, Migrant Health, Ryan White HIV; Behavioral Health including Counseling Services, Medication Management, Medication Assisted Treatment and Substance Use Counseling and Intensive Outpatient Services and Dental Services.
• Supportive Health Services: Family Stabilization, a Teen Outreach Program, SOAR, Youth Leadership Program, Youth Shelter and Housing Assistance Programs.

OUR PROMISE

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

VISION

Communities where everyone has an opportunity for a successful life.

MISSION

The Mission Statement of the Community Action Partnership of Western Nebraska is to provide quality services and promote learning opportunities to improve nurture the health and well-being of Western Nebraska communities.

KEY BELIEFS

• Integrity— We treat all people with dignity and respect.
• Compassion— We believe working compassionately with people enriches all.
• Inclusion— We are inclusive and advocate for diversity.
• Collaboration— We believe working in partnerships strengthens communities; we seek mutually beneficial partnerships that advance a common mission.
• Innovation— We embrace opportunities to learn, grow and make wise choices.

COMPETITIVE BENEFITS PACKAGE

Full Time

Monday through Friday

8:00 AM - 5:00 PM

Job Title

Family Stabilization Case Manager

Reports to

Family Stabilization Manager

Areas of Responsibility

Implementation of the Family Stabilization (emergency assistance) and case management programs; home visits when needed; assist clients with the development of goal setting and action plans; advocate for clients; coordination of CAPWN services and other area resources; assessment of clients for eligibility of services for all programs, occasional assist with Special Distribution projects.

Major Duties

• Complete initial client interview, required paperwork, and intake in agency data tracking system for emergency assistance.
• Assess, and assist families in the development of a self-sufficiency plan and track client progress in agency database.
• Work in conjunction with Family Stabilization Committee in determining client eligibility for assistance requests.
• Maintain confidentiality of client information and provide a supportive and Trauma informed environment for all client interactions.
• Adhere to all funding source guidelines.
• Make referrals to outside resources as needed.
• Provide case management support and assist families in meeting their goals.
• Coordinate with CAPWN programs and area agencies to recruit and coordinate services for client families.
• Provide training sessions for clients to develop self-sufficiency and life skills.
• Maintain confidentiality of records and communications following CAPWN policy and HIPAA privacy and security policies and procedures.
• Complete required reports for program and agency paperwork.
• Attend meetings and trainings as required.
• As a CAPWN team member, dedicate your energy to providing high quality, value-added customer service and care to our clients. Embrace the CAPWN Standards of Behavior, practicing integrity, strong communication and respect for leaders and peers. Engage with the team and commit to improving and nurturing the health and well-being of the individuals in the communities we serve.
• Perform other duties as assigned.

Working Conditions

• Office work, training, meetings, community interaction, occasional warehouse work and outdoor activities.
• Works with clients with complex socio-economic, physical and health needs.
• Work may be stressful and requires ability to meet tight deadlines.
• Limited out of town travel.
• Experience using Microsoft Word and Excel.
• Will be using a computer, scanner, faxing, copier/printer and phone.

Physical Requirements

• Ability to bend, stoop, sit, stand, squat, crouch and pull file drawers
• Occasional lifting and carrying of up to 30 pounds

Minimum Qualifications

Grade: 2

• 1 year experience in a human service program or agency working with clients facing insufficiencies.
• Computer experience required.
• Proficient in verbal communication and in maintaining written documentation.
• Bilingual preferred, incentive pay available.
• Age 21+ preferred
• Valid driver’s license with good driving record required and insured vehicle available is preferred.

Grade: 3

• Meet the minimum qualifications above.
• AA in Human Service, Social Work, Psychology or related field OR 3 years’ experience in a Human Service agency working with clients facing insufficiencies.

Grade: 4

• Meet the minimum qualifications above.
• Bachelor’s Degree in Human Services, Social Work, Psychology or related field OR 6 years’ experience in a Human Service agency working with working with clients facing insufficiencies.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, protected veteran status, or any other characteristic protected by law".