Benefits Manager

Polsinelli PC; Kansas City (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Polsinelli PC is seeking a Benefits Manager to oversee day‑to‑day administration, vendor coordination, and employee support for health and welfare programs. You will work across HR and Payroll, ensuring accurate processing, compliance, and a positive employee experience.

This role bridges transactional benefits processing with specialist problem‑solving, suitable for growing firms or those building a mature benefits function.

Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field preferred (or equivalent experience)
• 2–4 years of experience in benefits administration, HR operations, or a related HR role
• Working knowledge of employee benefit programs and basic regulatory requirements
• Experience working in HRIS systems (e.g., UKG, Workday, ADP)
• Strong attention to detail, organizational skills, and data accuracy
• Customer‑service mindset with the ability to explain benefits concepts clearly
• Ability to work independently while collaborating closely with senior HR and benefits leadership

Responsibilities

• Administer health and welfare benefit programs, including medical, dental, vision, life, disability, FSA, HSA, and COBRA
• Process benefits enrollments, life events, and terminations accurately and on time in HRIS systems
• Maintain benefits documentation, eligibility records, and employee elections
• Partner with Payroll and HRIS to reconcile benefit deductions, troubleshoot errors, and support audits
• Serve as a point of contact for employee benefit questions, handling routine inquiries and resolving moderately complex issues
• Escalate complex or exceptional issues as needed while maintaining ownership through resolution
• Assist with benefits education, FAQs, onboarding materials, and employee communications
• Support Open Enrollment employee outreach, materials, and education sessions
• Support administration of leaves of absence, including FMLA, disability, and applicable state‑specific leaves
• Assist with tracking leave requests and documentation for accuracy and consistency
• Serve as an initial point of support for accommodations and workers’ compensation coordination
• Interact with carriers, brokers, and third‑party administrators on enrollments, corrections, and issue resolution
• Assist with compliance activities related to ERISA, ACA, COBRA, and other applicable regulations
• Support annual audits, data requests, and compliance reporting
• Support planning and execution of Open Enrollment, including system configuration, data validation, and communications
• Participate in benefits projects, process improvements, and system enhancements as needed

Skills

Detail oriented

Customer service

Independent worker

Team player

Loyal

Self-starter

Flexibility

Impact orientation

Education

Bachelor’s degree in Human Resources, Business, or related field

Bachelor's in Business Administration/HR Admin or related field

Tools

UKG

Workday

ADP

Job description

At Polsinelli,What a Law Firm Should Be is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you!

POSITION SUMMARY

The Benefits Manager is responsible for the day‑to‑day administration and operational support of employee benefit programs, combining hands‑on processing with increasing ownership of employee support, compliance coordination, and issue resolution. This role serves as a key point of contact for employees, vendors, and internal partners, ensuring benefits are delivered accurately, compliantly, and with strong employee experience.

This position bridges transactional benefits coordination with specialist‑level problem‑solving and compliance support, making it ideal for a growing organization or a developing benefits professional.

CORE RESPONSIBILITIES

Benefits Administration & Processing

• Administer health and welfare benefit programs, including medical, dental, vision, life, disability, FSA, HSA, and COBRA
• Process benefits enrollments, life events, and terminations accurately and on time in HRIS systems
• Maintain benefits documentation, eligibility records, and employee elections
• Partner with Payroll and HRIS to reconcile benefit deductions, troubleshoot errors, and support audits

Employee Support & Communication

• Serve as a point of contact for employee benefit questions, handling routine inquiries and resolving moderately complex issues
• Escalate complex or exceptional issues as needed while maintaining ownership through resolution
• Assist with benefits education, FAQs, onboarding materials, and employee communications
• Support Open Enrollment employee outreach, materials, and education sessions

Leave, Accommodations & Related Programs

• Support administration of leaves of absence, including FMLA, disability, and applicable state‑specific leaves
• Assist with tracking leave requests and documentation for accuracy and consistency
• Serve as an initial point of support for accommodations and workers’ compensation coordination
• Interact with carriers, brokers, and third‑party administrators on enrollments, corrections, and issue resolution
• Assist with compliance activities related to ERISA, ACA, COBRA, and other applicable regulations
• Support annual audits, data requests, and compliance reporting
• Support planning and execution of Open Enrollment, including system configuration, data validation, and communications
• Participate in benefits projects, process improvements, and system enhancements as needed

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business, or a related field preferred (or equivalent experience)
• 2–4 years of experience in benefits administration, HR operations, or a related HR role
• Working knowledge of employee benefit programs and basic regulatory requirements
• Experience working in HRIS systems (e.g., UKG, Workday, ADP)
• Strong attention to detail, organizational skills, and data accuracy
• Customer‑service mindset with the ability to explain benefits concepts clearly
• Ability to work independently while collaborating closely with senior HR and benefits leadership

Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to gender identity and expression, race, color, religion, sex, national origin, sexual orientation, age, disability, ancestry, marital status, military or veteran status, or any other characteristic protected by law.

Behaviors

Preferred

Team Player : Works well as a member of a group

Loyal : Shows firm and constant support to a cause

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Bachelor's or better in Business Administration.

Bachelor's or better in Human Resource Administration or related field.

Experience

Required

2-4 years: Experience in benefits administration, HR operations, or a related HR role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.