Benefits & Leave Specialist — Trusted HR Support

Plano ISD; Plano (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Plano ISD is seeking a Benefits & Risk Support Specialist to provide customer service and clerical support for the Benefits department, handling unemployment and workers’ compensation claims, and maintaining confidentiality and professionalism.

The role requires a high school diploma, strong computer skills (Word, Excel), ability to interpret district policies and laws (FMLA, COBRA), and the capacity to manage files, open enrollment tasks, and coordinate with payroll and third-party

Qualifications

• High school diploma or equivalent.
• Experience in HR, customer service, benefits, or related field is preferred.

Responsibilities

• Provide exemplary customer service to employees and other customers regarding benefits and leave.
• Research and respond to unemployment and workers' compensation questions.
• Maintain and organize employee files and documentation.
• Process claims and assist with open enrollment and leave management.
• Ensure compliance with applicable policies and laws.

Skills

Independent work

Policy interpretation

Microsoft Word

Microsoft Excel

Email systems

Communication skills

Basic math

Confidentiality

Organizational skills

Education

High school diploma

Tools

Laserfiche

Database management

Microsoft Excel

Job description

Plano ISD is seeking a Benefits & Risk Support Specialist to provide customer service and clerical support for the Benefits department, handling unemployment and workers’ compensation claims, and maintaining confidentiality and professionalism.

The role requires a high school diploma, strong computer skills (Word, Excel), ability to interpret district policies and laws (FMLA, COBRA), and the capacity to manage files, open enrollment tasks, and coordinate with payroll and third-party