Benefits & Leave of Absence Coordinator

City of New York; New York (NY); On-site; USD 63,000 - 72,000; Full time

Job summary

City of New York is seeking a dedicated coordinator to administer employee benefits and leaves of absence, including FMLA and related programs. You will provide retirement guidance, prepare correspondence, and coordinate benefits training for agency staff.

The role involves cross-department collaboration and reporting to support HR decision-making. The position requires a bachelor’s degree and relevant experience, with NYC residency often expected.

Qualifications

• Bachelor’s degree and two years of experience in community work or related duties or
• High school graduation and six years of experience in community work or related duties or
• Equivalent education/experience with at least one year of relevant experience

Responsibilities

• Administer employee benefits including health, retirement, and disability programs.
• Manage leaves of absence, FMLA, PPL, PFL, Medical, and other leave types; conduct audits.
• Provide retirement consultations and assist with benefits research and issues resolution.
• Prepare written correspondence and training materials on benefits and leaves.
• Coordinate benefits roadshows and training for agency staff and new hire orientation.
• Communicate with NYC agencies to determine benefit programs for staff.
• Collaborate with multiple departments to gather information and report on leaves and benefits.
• Develop statistical reports to identify trends in leaves and retirement.
• Analyze absentee and missing in action data to provide HR indicators.

Skills

Confidentiality

Verbal communication

Multi-tasking

Prioritization

Organization

Attention to detail

Critical thinking

Analytical skills

Problem-solving

FMLA regulations knowledge

Education

Bachelor’s degree

High school diploma

Equivalent education/experience

Job description

Responsibilities

• Assessing, reviewing, and completing work related to employee benefits administration. This includes, but is not limited to, service and disability retirements, health benefits, the deferred compensation plan, management benefits fund, union benefits, pension enrollments, and Social Security administration.
• Assessing, reviewing, and completing work related to employees’ leaves of absence. This includes handling requests for the Family and Medical Leave Act (FMLA), Paid Parental Leave (PPL), Paid Family Leave (PFL), Medical Leave, Personal Leave of Absence, Workers' Compensation leave, and conducting leave and time balance audits.
• Overseeing and conducting retirement consultations for employees who submit retirement requests.
• Preparing written correspondence regarding employee benefits and leaves of absence, researching information related to retirement and leaves, and providing technical assistance to resolve issues for employees.
• Coordinating the employee benefits "roadshow" training for agency staff, providing technical oversight into program planning and development. This includes preparing training outlines, brochures, and materials, as well as conducting presentations on employee benefits and leaves of absence. The coordinator will also oversee the unit's presentation on employee benefits during New Hire Orientation.
• Maintains communication with relevant agencies regarding employee benefits, including the NYC Office of Labor Relations, NYC Employees' Retirement System, NYC Department of Citywide Administrative Services, NYCAPS, and the Social Security Administration, to facilitate the determination of benefit programs for agency staff.
• Collaborates with all Facility Personnel Supervisors, Captains, Wardens, and Deputy Wardens, as well as multiple agency divisions and units such as Payroll, Timekeeping, Equal Employment Opportunity (EEO), Trials and Litigation, Health Management Division, Investigation Division, and the Applicant Investigation Unit. This collaboration secures the necessary information and documentation and provides status updates related to employees' long-term leaves of absence and benefits requests.
• Oversees, compiles, and develops statistical reports on long-term leaves of absence and retirement to identify trends and forecast outcomes.
• Analyzes reports regarding employees who are either "missing in action" or "absent without leave" to provide production indicators to HR management.
• COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Ability to maintain high level of confidentiality - Verbal communication skills, strong multi-tasking, prioritization and organization skills - Attention to detail, critical thinking, analytical and problem-solving skills - Knowledge of state and federal FMLA regulations

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $62,868.00 – $72,298.00