Leaves Coordinator, Bureau of Human Resources and Labor Relations

DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Loan forgiveness

Health insurance benefits

Work from home policy

Public sector pension

Job summary

The NYC Department of Health and Mental Hygiene seeks a Leaves Coordinator to oversee all aspects of leaves within the agency, including FMLA, PFL, and Paid Parental Leave, and to determine eligibility and balances. The role requires exceptional written and verbal communication and a strong customer-service orientation.

Responsibilities include preparing letters for Directors, guiding employees on forms of leave, coordinating with external carriers, maintaining reports, and supporting various

Qualifications

• A detailed, customer-service oriented individual with exceptional written and verbal communication skills.
• Experience in clerical/administrative functions and supervision is preferred.
• Education and/or experience equivalent to the listed options with supervisory experience.

Responsibilities

• Oversee all aspects of leaves within the agency including FMLA, PFL, and other leave programs.
• Calculate leave eligibility, type, start date, and balances.
• Prepare Director review letters for approved leaves.
• Guide employees on all forms of leave and respond to questions via phone, email, and in person.
• Coordinate with third-party carriers for leave requests and maintain computerized leave reports.
• Follow up on expired leaves with designated HR liaisons and within the agency.
• Assist with Leave of Absence data preparation and analysis as needed.
• Support Leaves and Benefits tasks including Workers' Compensation and verifications.

Skills

Customer service

Written communication

Verbal communication

Education

Bachelor's degree

Associate degree

High school diploma

Job description

Open to current NYC employees permanent in the title Principal Administrative Associate only

The Bureau of Human Resources and Labor Relations, Hiring Unit Is seeking a detailed, customer service orientated individual with exceptional written and verbal communication skills to function as their Leaves Coordinator.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO

• Leave of Absence Coordinator will oversee all aspects of leaves within the agency including Family Medical Leave Act (FLMA), Paid Parental Leave (PPL). Paid Family Leave (PFL) and etc.
• Calculate all leaves to determine eligibility, leave type, commencement of leave and leave balances
• Prepare letters for Director's review/signature for all approved leave
• Provide employees' guidance on all forms of leave of absences including and answering questions via phone, e-mail and in person.
• Coordinate and work with a third party insurance carrier for City of NY Paid Family Leave (PFL) request with a timely notification schedule. Update computerize leave reports.
• Assist with follow-up on all expired leave of absence within the Designated Human Resources Liaisons (DHRL) and leave liaisons within the Agency.
• Assist with other tasks related to Leave of Absence data preparation and data analysis based on Program's needs
• Assist with work assignments within the Leaves and Benefits which include but is not limited to Workers Compensation, Verification, Benefits and etc.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website https://studentaid.gov/pslf/
• Benefits: City employees are entitled to unmatched benefits such as:
  • a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • a public sector defined benefit pension plan with steady monthly payments in retirement.
  • a tax-deferred savings program and
  • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.