Benefits & HR Programs Specialist

City of Suffolk; Suffolk (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

The City of Suffolk is seeking an experienced benefits administrator to support administration of employee benefits, health, dental, life, and retirement programs. Under supervision, the role interprets policies, assists with new employee orientation, validates enrollment data, and coordinates billing with vendors.

Strong knowledge of HRIS systems and UKG experience are highly valued. This position reports to the Benefits Manager.

Qualifications

• Knowledge of benefit plans offered by the City and HR laws/regulations.
• Strong HRIS and office practices; ability to handle confidential information.
• UKG experience preferred; valid driver’s license may be required.

Responsibilities

• Provides information and assistance regarding benefits and insurance plans.
• Assist with new employee orientation and enrollment data verification.
• Reviews vendor billing for health, dental, vision, and other benefits.
• Coordinates Annual Open Enrollment and HRIS record audits.
• Acts as liaison between workplace and benefit vendors; maintains documentation.

Skills

Benefits administration

HR policies knowledge

HRIS experience

Data accuracy & records

Customer service & communication

Vendor coordination

Open enrollment coordination

Problem solving

Education

Bachelor’s Degree in Human Resources or Business Administration

Tools

UKG

New World

Job description

The City of Suffolk is seeking an experienced benefits administrator to support administration of employee benefits, health, dental, life, and retirement programs. Under supervision, the role interprets policies, assists with new employee orientation, validates enrollment data, and coordinates billing with vendors.

Strong knowledge of HRIS systems and UKG experience are highly valued. This position reports to the Benefits Manager.