Benefits & HR Client Support Specialist

Quiet Capital; Schaumburg (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

401(k) match

Job summary

Paylocity in Schaumburg, IL is seeking an Account Manager I to resolve client payroll and HR system challenges while fostering strong customer relationships. You will work with internal experts to provide optimal payroll/HR solutions and deliver timely outcomes.

This on-site role requires a proactive, detail-oriented professional who can manage multiple client projects and learning initiatives. The position emphasizes problem solving, professional communication, and guidance on best practices,

Qualifications

• Bachelor’s degree required.
• Proficiency in Microsoft Office suite.
• Strong written communication for business correspondence.
• Strong team player with attention to detail.
• Self-starter capable of managing multiple projects.
• Essential skills: analytical thinking, problem-solving, time management, communication, and decision-making.

Responsibilities

• Resolve client payroll and HR system issues, maintaining strong relationships.
• Collaborate with internal technical experts to provide optimal solutions.
• Deliver timely solutions meeting client requirements and service metrics.
• Source and validate answers, document issues while following payroll policies.
• Pursue ongoing learning through courses and assigned training.

Skills

Analytical thinking

Problem solving

Time management

Written communication

Decision making

Attention to detail

Self-starter

Team player

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Paylocity in Schaumburg, IL is seeking an Account Manager I to resolve client payroll and HR system challenges while fostering strong customer relationships. You will work with internal experts to provide optimal payroll/HR solutions and deliver timely outcomes.

This on-site role requires a proactive, detail-oriented professional who can manage multiple client projects and learning initiatives. The position emphasizes problem solving, professional communication, and guidance on best practices,