Benefits Enrollment Associate - Immediate Openings (Vienna) | $90,000-$140,000

The Dorne Region; Vienna (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

The Dorne Region in Vienna, VA is seeking a customer-focused professional for a full-time, on-site role assisting clients with benefits options and coordinating daily tasks. You will listen, explain plan choices, and help keep client cases moving in a fast-paced environment.

No specific degree or industry background is required; training is provided with coaching and opportunities for growth as you learn the process and work directly with clients.

Qualifications

• No specific degree or industry background required.
• Experience in retail, hospitality, or any customer-facing role is valuable.
• Ability to listen carefully and explain options clearly.

Responsibilities

• Speak with clients about benefits options and explain available plans.
• Schedule and confirm appointments for the team.
• Follow up with clients to answer questions and keep cases moving.
• Maintain organized records of every interaction.
• Coordinate with team members to ensure smooth daily operations.

Skills

Customer service

Active listening

Clear communication

Appointment scheduling

Job description

If your experience in retail, hospitality, or any customer-facing role taught you how to listen carefully and explain things clearly, those skills translate directly into this position. You do not need a specific degree or industry background to get started.

Here is what your day-to-day involves:

• Speaking with clients about benefits options and helping them understand available plans
• Scheduling and confirming appointments for the team
• Following up with clients to answer questions and keep cases moving
• Maintaining organized records of every interaction
• Coordinating with team members to ensure smooth daily operations

Grow in an independent role with coaching, team support, and opportunities for greater responsibility. Training is structured and hands-on, so you will have guidance as you learn the process and begin working with clients directly.

This is a full-time, on-site role in Vienna, VA. Benefits include medical, dental, and vision coverage. No prior insurance or enrollment experience is needed.