Benefits Data & Enrollment Specialist (Contract-to-Hire)

Dexian; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Dexian is seeking a Benefits Administrator in Charlotte for a contract-to-hire role. The candidate will handle enrollments, life events, and inquiries, ensuring accurate records and compliant processes within the HRIS ecosystem.

Ideal candidates bring 2+ years of benefits administration experience, strong Excel and data reconciliation skills, and a customer-service mindset to support employees and partners in a fast-paced environment.

Qualifications

• 2+ years of benefits administration experience.
• Experience with benefits billing, carrier invoices, and reconciliation.
• Advanced Excel skills including data auditing and reporting.
• Experience with HRIS platforms such as ADP, UKG, Workday or similar systems.

Responsibilities

• Administer employee benefit enrollments, changes, terminations, and open enrollment activities.
• Process qualifying life events (marriage, birth, adoption, divorce, etc.).
• Serve as primary contact for employee benefits questions and support.
• Review and reconcile carrier invoices, benefit deductions, and billing discrepancies.
• Partner with payroll, benefits vendors, and internal stakeholders to resolve eligibility and billing issues.
• Maintain accurate employee benefits records within HRIS systems.
• Generate reports, audit benefits data, and identify discrepancies.
• Ensure compliance with benefit plan policies and documentation requirements.
• Support a high volume of transactions with accuracy and attention to detail.

Skills

Benefits administration

Advanced Excel

Data reconciliation

Analytical skills

Customer service

Tools

ADP

UKG

Workday

Job description

Dexian is seeking a Benefits Administrator in Charlotte for a contract-to-hire role. The candidate will handle enrollments, life events, and inquiries, ensuring accurate records and compliant processes within the HRIS ecosystem.

Ideal candidates bring 2+ years of benefits administration experience, strong Excel and data reconciliation skills, and a customer-service mindset to support employees and partners in a fast-paced environment.