Benefits Customer Service Representative

Beacon Hill Staffing Group, LLC; Robinson Township (Allegheny County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Benefits

Job summary

Beacon Hill Staffing Group, LLC is seeking a Benefits Investigation Specialist in a healthcare setting. You will verify patient insurance coverage via outbound calls, identify restrictions, and document prior authorizations and appeals procedures.

You’ll regularly communicate with internal teams and external parties to ensure accurate coverage information. The role values strong communication, healthcare experience, and technical proficiency, with a variety of schedules and weekly pay offered by

Qualifications

• 1+ year of experience in a healthcare or call center role.
• Experience in benefits verification is a plus.
• Excellent communication skills and computer proficiency.

Responsibilities

• Make outbound calls to verify patient insurance coverage.
• Identify payer coverage restrictions and document them.
• Document prior authorization and appeals protocols.
• Communicate regularly with internal and external parties.

Skills

Healthcare customer service

Telephone communication

Documentation skills

Computer literacy

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Well-established healthcare company in search of Benefits Investigation Specialist to join their team! Searching for individuals with prior healthcare-based customer service experience. This company offers a variety of schedules to choose from, benefits, and weekly pay!

Responsibilities

• Make outbound phone calls to verify patient insurance coverage
• Identify any payer coverage restrictions
• Document prior authorization and appeals protocols
• Communicate regularly with internal and external parties

Requirements

• 1+ year(s) of experience in a healthcare or call center based role
• Previous experience working in benefits verification a plus
• Excellent communication skills
• Computer proficiency

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)