Benefits Customer Service Representative

Beacon Hill; New Hanover Township (NJ); On-site; USD 26,000 - 29,000; Part time

Job summary

Beacon Hill Staffing Group is seeking a Benefits Customer Service Representative in Hanover, New Jersey to handle patient and provider inquiries on benefits verification and prior authorizations. The role emphasizes accurate documentation and clear communication with stakeholders.

Qualified candidates will have 1+ year in healthcare or a call center setting and solid computer proficiency. This is a contract position with several shift options and Monday–Friday availability.

Qualifications

• 1+ year of experience in a healthcare or call center role.
• Experience with benefits verification is a plus.
• Computer proficiency required.

Responsibilities

• Answer inbound calls from patients, physicians, and pharmacies.
• Document prior authorization and appeals protocols.
• Communicate with internal and external contacts regularly.

Skills

Healthcare experience

Call center experience

Computer proficiency

Job description

Benefits Customer Service Representative (A1446178) Hanover, New Jersey

Salary: USD19 - USD20.9 per hour

Well-established healthcare company in search ofPatient Support Specialists to join their team! Searching for individuals with prior customer service experience.

About The Position:

• Pay: $19 - $20.90hr
• Contractopportunity (3+ months)
• Monday through Friday, several shift options available

About The Role:

• Respond to inbound phone calls and claims from patients, physicians, and pharmacies
• Document prior authorization and appeals protocols
• Communicate regularly with internal and external parties

About You:

• 1+ year(s) of experience in a healthcare or call center based role
• Previous experience working in benefits verification a plus
• Computer proficiency