Provider Service Rep

Healthcare Support Staffing; Town of Florida (NY); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Vision benefits

Positive work environment

Job summary

A healthcare staffing agency in New York is seeking a Customer Service Representative to assist providers with claims and payment issues. The position requires 2+ years of claims experience and at least 1 year of customer service in a call center. You will handle inquiries, assist with claims adjustments, and work flexible shifts. The role offers a competitive salary of $14-$16 an hour, along with medical, dental, and vision benefits in a fun work environment.

Qualifications

• 2+ years of claims experience is required.
• At least 1 year customer service experience in a call center environment.

Responsibilities

• Receive and respond to all telephone or written correspondence inquiries from providers.
• Take calls from providers about payment/reimbursement for services.
• Assist providers with claims issues.

Skills

Claims experience

Customer service

Education

High School Diploma or GED

Job description

Job Description

START DATE 1/25

Responsibilities

• Receive and respond to all telephone or written correspondence inquiries from providers within established time frames and policies.
• Take calls from providers about payment/reimbursement for services.
• Be the first line of communication to assist providers with claims issues and potentially assist with pushing claims back into consideration/adjustment.

Hours

Monday through Friday; must be flexible for any of the following shifts:

8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm

Salary

$14-$16 an hour

Advantages of this Opportunity

• Competitive salary, negotiable based on relevant experience
• Benefits offered, Medical, Dental, and Vision
• Fun and positive work environment

Qualifications

Requirements:

• 2+ years of claims experience is required
• At least 1 year customer service experience in a call center environment
• High School Diploma or GED

Additional Information

Are you an experienced Customer Service Rep looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as a Customer Service Rep by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

If you are interested, PLEASE reply to this job posting and CONTACT Catalina Danko at 407-478-0332 ext 141