Benefits Coordinator

City-of-Shreveport,-L; Shreveport (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Shreveport is seeking an Employee Benefits Coordinator to support benefits enrollment, answer employee inquiries, and ensure accurate payroll deductions. The role administers benefits programs, conducts orientations, and maintains filing systems while ensuring compliance with notices.

Responsibilities include assisting with claims, verifying premium statements, administering COBRA, and supporting renewal processes for health, life, and retirement plans.

Qualifications

• High school diploma or GED with two years in benefits administration.
• SHRM-CP/SHRM-SCP and CEBS are preferred, not required.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.

Responsibilities

• Administer various employee benefits programs, such as group health, FSA, dental and vision, life, 401(k), and wellness benefits.
• Conduct benefits orientations and explain the self-enrollment system.
• Maintain employee benefits filing systems and ensure payroll deductions are updated.
• Assist employees with health, dental, life and other benefit claims.
• Verify monthly premium statements and maintain data on premiums, claims and costs.
• Administer COBRA and assist in renewal information gathering.
• Prepare meetings to help employees understand benefits and required notices.
• Assist in completing benefits reporting requirements.
• Other duties as assigned.

Skills

Communication

Organizational skills

Time management

Microsoft Office

Benefits administration

Education

High school diploma or GED

SHRM-CP or SHRM-SCP

CEBS

Job description

The employee benefits coordinator position assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database and files, and ensures compliance with required benefit notices.

• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
• Conduct benefits orientations and explain benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Assist employees with health, dental, life and other related benefit claims.
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
• Administer COBRA.
• Assist in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
• Assist in completing benefits reporting requirements.
• Other duties as assigned.

• High school diploma or GED and two years of experience in employee benefits administration.
• SHRM-CP or SHRM-SCP and CEBS professional designations preferred not required.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.