Benefit Coordinator (opens in new tab)

Goldwater Care; Illinois; Hybrid; USD 52,000 - 68,000; Full time

Job summary

Goldwater Care is seeking a highly organized Benefits Coordinator in Illinois to manage and track employee benefits programs, including health insurance and FMLA leave. You will support employees through the claims process and help ensure regulatory compliance.

The role involves coordinating benefits administration, handling unemployment and workers’ compensation matters, maintaining records, and collaborating with HR, payroll, and management to deliver seamless benefits services.

Qualifications

• Bachelor’s degree in HR, business administration, or related field preferred.
• 1–2 years of benefits coordination or similar HR experience.
• Knowledge of FMLA, workers’ compensation, and unemployment laws.

Responsibilities

• Coordinate and manage employee benefits programs, including medical, dental, vision, retirement plans, and other voluntary benefits.
• Coordinate FMLA requests per policy and regulations; communicate eligibility and leave status.
• Assist with unemployment claims by gathering documents and responding to inquiries.
• Oversee workers’ compensation claims with injured employees, providers, and insurers.
• Maintain accurate records and ensure compliance with federal/state/local regulations.
• Provide employee guidance on benefit options, enrollment, changes, and claims.
• Prepare reports on benefit usage, costs, and claims; assist audits and open enrollment.
• Collaborate with HR, payroll, and management to ensure seamless benefits administration.

Skills

Organizational skills

Time-management

Communication skills

Confidentiality

Education

Bachelor's degree in HR, Business Administration, or related field

CEBS

PHR

SHRM-CP

Tools

MS Office Suite (Word, Excel, PowerPoint)

HRIS systems

Job description

Job Summary:

We are seeking a highly organized and detail-oriented Benefits Coordinator to manage, track, and arrange employee benefits programs, including health insurance, Family and Medical Leave Act (FMLA) leave, unemployment claims, and workers' compensation. The ideal candidate will play a key role in ensuring the effective administration of benefits, supporting employees through the claims process, and maintaining compliance with federal and state regulations.

Key Responsibilities:

• Benefits Administration: Coordinate and manage employee benefits programs, including medical, dental, vision, retirement plans, and other voluntary benefits.
• FMLA Coordination: Ensure FMLA requests are processed in accordance with company policy and federal regulations. Communicate with employees regarding eligibility, documentation, and leave approval.
• Unemployment Claims: Assist in managing unemployment claims by gathering necessary documentation, responding to inquiries, and ensuring accurate reporting.
• Workers' Compensation: Oversee workers' compensation claims by working closely with injured employees, healthcare providers, and insurance carriers to ensure claims are processed promptly and in compliance with company policies and state laws.
• Record-Keeping & Compliance: Maintain accurate and up-to-date records for all benefits-related matters, ensuring compliance with federal, state, and local regulations.
• Employee Communication & Support: Provide employees with information and assistance regarding benefit options, enrollment, changes, and claims processes.
• Reporting & Documentation: Prepare and submit required reports on benefit usage, costs, and claims. Assist with annual benefits audits and open enrollment preparation.
• Collaboration: Work closely with HR, payroll, and management teams to ensure seamless benefits administration and to address any employee concerns or inquiries regarding benefits.

Qualifications:

• Education:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
  • Relevant certifications in benefits administration (e.g., CEBS, PHR, SHRM-CP) are a plus.

• Experience:

  • At least 1-2 years of experience in benefits coordination or a similar HR role.
  • Strong knowledge of benefits programs, FMLA, workers' compensation, and unemployment laws.

• Skills:

  • Excellent organizational and time-management skills with a high level of attention to detail.
  • Strong written and verbal communication skills.
  • Ability to handle confidential information with integrity and professionalism.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint), and HRIS systems.
  • Knowledge of federal and state benefits-related regulations and compliance requirements.

• Personal Attributes:

  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to handle complex, sensitive issues.
  • Customer-service oriented with a focus on employee support and satisfaction.