Benefits Coordinator

MSPB MSO LLC; Lake Worth (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account

PTO and Holiday pay

Company paid life insurance

Disability insurance

401K with employer contribution

Job summary

Medical Specialists of the Palm Beaches, Inc. is seeking a Benefits Coordinator to ensure patients understand their insurance coverage. This role involves verifying eligibility, authorizations, and maintaining patient accounts.

Strong knowledge of billing systems and codes is essential. The Benefits Coordinator will assist patients with inquiries, support internal teams, and manage documentation processes effectively.

Qualifications

• Prior experience in a medical office environment required.
• Knowledge of CPT codes, ICD-10, HCPC coding, and insurance billing systems.
• Ability to manage interruptions, adapt to changing priorities, and work effectively under pressure.

Responsibilities

• Verify patient benefits and insurance eligibility prior to scheduled appointments.
• Enter accurate insurance information into the healthcare system software.
• Obtain and document insurance authorizations in a timely manner.
• Assist patients with insurance inquiries in person and via phone.
• Sort, scan, and file medical records into the appropriate sections of electronic patient charts.

Skills

Insurance eligibility verification

Billing systems knowledge

CPT codes knowledge

ICD-10 knowledge

Time management

Communication skills

Attention to detail

Computer proficiency

Education

High school diploma or equivalent

Tools

Athena EMR

Healthcare software

Job description

Located In: Lake Worth, Florida 33467

The Benefits Coordinator plays a critical role in ensuring patients have a clear understanding of their insurance coverage and financial responsibility. This position is responsible for verifying patient eligibility, coordinating benefits, securing necessary authorizations, and maintaining accurate patient account records. The Benefits Coordinator will also work closely with patients and internal teams to resolve insurance questions and ensure all benefit-related processes are handled with accuracy and efficiency.

Key Responsibilities:

• Verify patient benefits and insurance eligibility prior to scheduled appointments.
• Enter accurate insurance information into the healthcare system software, including co-pay amounts, referral requirements, and outstanding balances.
• Obtain and document insurance authorizations in a timely manner.
• Ensure correct coding and modifiers are applied in accordance with LCD guidelines.
• Assist patients with insurance inquiries in person and via phone.
• Secure and document insurance referrals prior to patient appointments.
• Maintain up-to-date knowledge of insurance plans accepted by each physician or practice location.
• Manage patient accounts receivable, including creating payment arrangements when necessary.
• Sort, scan, and file medical records into the appropriate sections of electronic patient charts.
• Process daily incoming and outgoing mail.
• Manage and complete daily task lists.
• Regularly check and respond to emails in a timely manner.
• Perform additional duties as assigned by the manager.

Qualifications:

• High school diploma or equivalent required.
• Intermediate computer skills with knowledge of office procedures and standard business equipment.
• Prior experience in a medical office environment required.
• Knowledge of CPT codes, ICD-10, HCPC coding, and insurance billing systems.
• Proficiency with insurance and coding, including Athena EMR experience preferred.
• Ability to manage interruptions, adapt to changing priorities, and work effectively under pressure.
• Strong time management, organization, and communication skills.
• Commitment to teamwork and fostering a positive work environment.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for PTO and Holiday pay
• Company paid life insurance.
• Access to voluntary short and long-term disability insurance
• Access to additional life insurance
• Access to Accident and Critical Illness Insurance
• 401K with automatic employer contribution

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is a FAST GROWING primary care-focused, multi-specialty physician group practice serving Palm Beach and Broward counties. We pride ourselves in being a value-based, care focused, integrated healthcare delivery system committed to providing comprehensive, high-quality care with respect and integrity for its patients and the community. MSPB has 100 providers, more than 30 offices and offers primary care, cardiology, neurology, hematology/oncology, concierge medicine and laboratory services. We offer a comprehensive benefits package to full-time employees.