Benefits Coordinator

Freeman Health System; Joplin (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Retirement with employer match

Wellness program with discounts to HMO

Milestone payments with longevity

Paid Time Off (PTO) or Flex time

Extended Sick Pay

Learning Center for Freeman Family

Payroll deduction at Freeman locations

Job summary

Freeman Health System is seeking a Benefits Coordinator to support employee benefit programs, COBRA responsibilities, and leave administration. You will help with enrollments, communications, record maintenance, invoicing, premium tracking, and reporting while ensuring regulatory compliance and accurate administration of benefits.

The role requires strong customer service, confidentiality, and organizational skills, with proficiency in HRIS and Microsoft Office.

Qualifications

• Knowledge of employee benefits administration principles and practices.
• Experience with COBRA and leave administration preferred.
• Strong customer service and interpersonal communication skills.
• Ability to explain benefit information clearly and professionally.
• Strong organizational and time-management skills with attention to detail.
• Maintain confidentiality and handle sensitive employee information.
• Proficiency in Microsoft Office and HRIS; Workday preferred.
• Ability to prioritize multiple assignments and meet deadlines.
• Strong problem-solving and recordkeeping skills.
• Ability to work collaboratively with employees, management, vendors, and internal departments.

Responsibilities

• Provide administrative and customer service support for the System's employee benefit programs, leave administration processes, and COBRA responsibilities.
• Assist with benefit enrollments, employee communications, record maintenance, invoice processing, premium tracking, and reporting activities.
• Serve as a resource to employees regarding benefit options and procedures while supporting compliance with applicable federal and state regulations and ensuring accurate administration of benefit programs.

Skills

Benefits administration

COBRA administration

Leave administration

Customer service

Communication skills

Time management

Organization

Confidentiality

HRIS

Prioritization

Problem solving

Recordkeeping

Collaboration

Tools

MS Office

Workday

HRIS system

Job description

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full Time (40hrs/week)

What You'll Do

Under the direction of the Benefits Manager, the Benefits Coordinator provides administrative and customer service support for the System's employee benefit programs, leave administration processes, and COBRA responsibilities. This position assists with benefit enrollments, employee communications, record maintenance, invoice processing, premium tracking, and reporting activities. The Benefits Coordinator serves as a resource to employees regarding benefit options and procedures while supporting compliance with applicable federal and state regulations and ensuring accurate administration of benefit programs.

Skills/Abilities

• Knowledge of employee benefits administration principles and practices.
• Working knowledge of COBRA, leave of absence administration, and applicable benefit regulations preferred.
• Strong customer service and interpersonal communication skills.
• Ability to explain benefit information clearly and professionally.
• Strong organizational and time-management skills with attention to detail.
• Ability to maintain confidentiality and handle sensitive employee information.
• Proficiency in Microsoft Office applications and Human Resources Information Systems (HRIS). Workday experience is preferred.
• Ability to effectively prioritize multiple assignments and meet deadlines.
• Strong problem-solving and recordkeeping skills.
• Ability to work collaboratively with employees, management, vendors, and internal departments

Preferred Requirements

• Experience working in Human Resources/benefits

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO) or Flex time off(FTO)
• Extended Sick Pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc