Benefits Communications Specialist

Mohawk Industries, Inc.; Calhoun, Northern (GA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mohawk Industries, Inc. is seeking a Benefits Communications Specialist to lead development and execution of communications that bring Mohawk's benefits and wellness offerings to life for employees and candidates.

The role combines content creation with communications strategy, requiring an organized storyteller who can translate complex benefits information into meaningful employee experiences. You will drive awareness, engagement, and informed decision-making while supporting Mohawk's people

Qualifications

• Bachelor's degree required in a related field.
• 3–5+ years in communications roles including corporate comms, journalism, marketing or agency.
• 2+ years in employee benefits communications preferred.

Responsibilities

• Develop and execute strategic communication plans promoting awareness and utilization of Mohawk's benefits and wellness programs.
• Create clear, engaging content across channels: email, intranet, digital signage, presentations, events, videos, guides, enrollment materials.
• Partner with Benefits, Employee Communications, HR, vendors, and stakeholders to align messaging with business goals.
• Lead or support enrollment communications for open enrollment, onboarding, and wellness initiatives.
• Improve benefits communications by gathering feedback and monitoring engagement metrics.
• Maintain a consistent voice and employee experience across all benefits communications.
• Manage timelines, calendars, and deliverables for campaigns and initiatives.
• Stay current on benefits trends and employee engagement strategies to improve effectiveness.

Skills

Strategic communications

Content creation

Audience engagement

Project management

Cross-functional collaboration

Editing & storytelling

Attention to detail

Education

Bachelor's Degree in Communications/related field

Tools

Microsoft Office

Job description

What we need:

We're looking for a Benefits Communications Specialist to lead the development and execution of communications that bring Mohawk's comprehensive benefits and wellness offerings to life for employees and candidates.

This role combines content creation with communications strategy, requiring an organized storyteller who can translate complex benefits information into meaningful employee experiences. The Benefits Communications Specialist will ensure the right messages reach the right audiences at the right time, driving awareness, engagement, and informed decision-making while supporting Mohawk's people strategy and business objectives.

What you'll do:

• Develop and execute strategic communication plans that promote awareness, understanding, and utilization of Mohawk's benefits, health plans, and wellness programs.
• Create clear, engaging, and audience-focused content across multiple channels, including email, intranet, digital signage, presentations, events, videos, guides, and enrollment materials.
• Partner with Benefits, Employee Communications, Human Resources, vendors, and other stakeholders to identify communication needs, align messaging, and support key business and people initiatives.
• Support and/or lead communication campaigns for specific events, including annual open enrollment, new hire onboarding, wellness initiatives, benefits program launches, etc.
• Support the continuous improvement of benefits communications by gathering feedback, monitoring engagement metrics, and recommending enhancements to content, channels, and communication approaches.
• Maintain a consistent voice, brand, and employee experience across all benefits-related communications.
• Manage project timelines, communication calendars, and deliverables to ensure timely and accurate execution of campaigns and initiatives.
• Stay current on benefits trends, communication best practices, and employee engagement strategies to continuously improve the effectiveness of communications.

What you have:

• Bachelor's Degree in related field required
• 3-5+ years in communications-related field, including corporate communications, journalism, marketing, agency or similar
• 2+ years' experience in an employee benefits-related role strongly preferred

What you're good at:

• Communicating effectively with a wide range of individuals in written, oral and interpersonal form
• Staying organized and paying attention to detail in a fast-paced environment
• Maintaining technical proficiency with the software, equipment and web-based tools necessary to leverage all available channels in support of employee communication
• Identifying, understanding and evaluating audiences - quickly determining and explaining who needs to know what, when, how and why
• Taking ownership of a project or task, thinking outside of the box and creating solutions that drive results
• Connecting with and influencing employees, stakeholders and partners at all levels, and building strong relationships
• Working autonomously as well as collaboratively

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.