COBRA Benefits Administrator — Learn & Grow

EmergencyMD; Concord (NH); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k)

Tuition reimbursement

Job summary

csONE Benefit Solutions is seeking a detail-oriented Administrative Services Analyst 1 (COBRA Specialist) to join our Concord, NH team. This role focuses on COBRA administration, customer service, and accurate benefits processing.

No COBRA experience? Training is provided. Work schedule is Monday to Friday, 8:30 a.m. – 4:30 p.m. with a hybrid setup after onboarding; benefits include health, dental, vision, PTO, 401(k) and tuition reimbursement.

Qualifications

• Associate's Degree in Business or related field with at least two years of related work experience.
• Customer service and/or billing administration experience required.
• High attention to detail and ability to switch between tasks and roles.

Responsibilities

• Provide prompt, courteous COBRA administration and customer service to clients and employers.
• Collaborate with internal teams to resolve inquiries and issues.
• Respond to inquiries via phone and written correspondence; prepare letters and notices.
• Maintain knowledge through trainings and seminars; support managers and customers.

Skills

Customer service

Billing administration

Attention to detail

Communication skills

Education

Associate's Degree in Business, or related field

Job description

csONE Benefit Solutions is seeking a detail-oriented Administrative Services Analyst 1 (COBRA Specialist) to join our Concord, NH team. This role focuses on COBRA administration, customer service, and accurate benefits processing.

No COBRA experience? Training is provided. Work schedule is Monday to Friday, 8:30 a.m. – 4:30 p.m. with a hybrid setup after onboarding; benefits include health, dental, vision, PTO, 401(k) and tuition reimbursement.