Benefits Coach

Brian Patten and Associates; Indiana (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Brian Patten and Associates in the United States is seeking a Benefits Coach to join a fun, energetic team that helps employees navigate their benefits enrollment. This entry‑level role offers thorough training and hands‑on experience in a fast‑paced, customer‑focused environment.

You’ll become proficient at guiding people through their options and making sure they feel confident about their benefits decisions.

Qualifications

• Availability – Managing multiple shifts and maintaining a strong virtual presence.
• Service – Delivering exceptional customer support during the benefits enrollment process.
• Environment – Navigating virtual tools and managing workflow seamlessly.
• Sales – Understanding and communicating benefit options effectively.
• Complete onboarding program with weekly evaluations to develop skills.

Responsibilities

• Help employees navigate benefits enrollment processes.
• Guide individuals through their options and explain benefits clearly.
• Participate in ongoing case-specific training and weekly industry updates.

Skills

Strong communication

Detail oriented

Team player

Customer service

Tools

Microsoft Office

Job description

Job Description

As a Benefits Coach, you’ll join a fun, energetic team that helps employees navigate their benefits

Position Type:

Full Time

Job Description

As a Benefits Coach, you’ll join a fun, energetic team that helps employees navigate their benefits enrollment.

This is a great entry-level role for recent grads or students looking to kick-start a career in the benefits world. You’ll get plenty of training and hands‑on experience in a fast‑paced, customer focused environment. You’ll become a pro at guiding people through their options and making sure they feel confident about their benefits decisions.

Requirements

Complete the onboarding program with weekly evaluations to develop skills in:

• Availability – Managing multiple shifts and maintaining a strong virtual presence.
• Service – Delivering exceptional customer support during the benefits enrollment process.
• Environment – Navigating virtual tools and managing workflow seamlessly.
• Sales – Understanding and communicating benefit options effectively.

Participate in ongoing case‑specific training and weekly updates on industry trends and areas of improvement.

Qualifications

• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to thrive in a fast‑paced, team‑oriented environment.
• Detail‑oriented and committed to delivering high‑quality service.
• Willingness to obtain a Life, Accident, and Health License if not already licensed.