Benefits Clerk

Paycom - ATS; Austin (TX); On-site; USD 34,000 - 41,000; Full time

Job summary

Security Industry Specialists, Inc. is seeking a Benefits Clerk to support day-to-day benefits administration for employees. You will maintain accurate benefits records, handle routine inquiries, and help ensure compliant management of health and welfare, workers’ compensation, and LOA programs.

Reports to the Benefits Manager and may lead special projects. Ideal candidates have a high school diploma and benefits administration experience, strong attention to detail, and excellent communication.

Qualifications

• High school diploma or equivalent required.
• Prior experience in employee benefits administration or a related field.
• Prior experience in a general office setting with clerical or administrative duties.
• Strong attention to detail and accuracy.
• Ability to function in a fast-paced, stressful environment.
• Excellent time management, verbal and written communication, organizational, analytical, and problem-solving skills.
• Enthusiastic team player with a positive attitude.

Responsibilities

• Maintains accurate electronic benefit personnel files for health and welfare, workers’ compensation and LOA programs.
• Responds to routine inquiries regarding benefits eligibility, enrollment and programs.
• Performs regular audits of employee benefit files in coordination with Payroll and HR.
• Assists with open enrollment, new hire benefits orientation, and related correspondence.
• Supports the Benefits Manager on special projects related to benefits administration.
• Performs other related duties as assigned.

Skills

Attention to detail

Time management

Verbal and written communication

Organizational skills

Analytical and problem-solving

Team player with positive attitude

Education

High School Diploma or equivalent

Associate's degree in Business Administration / HR or related field

Tools

HRIS / Benefits software

Job description

About the role:The Benefits Clerk supports the day-to-day administration of employee benefits programs for SIS employees and management. This role maintains accurate benefits records, responds to routine employee and management inquiries, and helps ensure the timely and compliant administration of health and welfare, workers’ compensation, and Leave of Absence (LOA) programs. The Benefits Clerk reports directly to the Benefits Manager and performs special projects as assigned.In this role, your responsibilities will be:Maintains accurate electronic benefit personnel files, including records related to health and welfare benefits, workers’ compensation claims, and Leave of Absence (LOA) programs, ensuring data is current, organized, and compliant with recordkeeping requirements.Responds to routine employee and management questions regarding benefits eligibility, enrollment, and programs; identifies more complex or sensitive issues and routes them to the Benefits Manager or the appropriate specialist.Performs regular audits of employee benefit files and records in coordination with Payroll, Human Resources, and other departments to confirm accuracy and identify discrepancies.Assists with open enrollment, new hire benefits orientation, and benefits-related correspondence as directed.Supports the Benefits Manager on special projects and initiatives related to employee benefits administration.Performs other related duties as assigned.As a candidate, you must have:High school degree or equivalentPrior Experience in employee benefits administration or a related field.Prior Experience in a general office setting, with clerical or administrative experience.Strong attention to detail and accuracy.Ability to function effectively in stressful or fast-paced situations.Excellent time management, verbal and written communication, organizational, analytical, and problem-solving skills.An enthusiastic team player with a positive attitude.Preferred Qualifications:Associate’s degree in Business Administration, Human Resources, or a related field preferred.Prior experience with HRIS or benefits administration software.Experience supporting workers’ compensation or Leave of Absence (LOA) processes.Working knowledge of employee benefits laws and regulations (e.g., ERISA, ACA, FMLA/CFRA).We offer:$25.00-30.00/HRHealth, Dental, Vision, and 401 (k)Paid Time Off, including Sick/Safe TimeA dynamic and challenging work environment with opportunities for growthSecurity Industry Specialists, Inc. is an Equal Opportunity Employer