Benefits Clerk

Wind Creek Hospitality; Atmore (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Wind Creek Hospitality is seeking a Benefits Clerk to maintain a centralized reception and telephone system and to assist with entering employee benefit information. The role includes filing, sorting, preparing enrollment paperwork, and supporting with open enrollments; flexibility to meet program goals.

The position requires strong administrative skills, ability to work with multiple managers, and a commitment to confidentiality in a dynamic hospitality environment.

Qualifications

• High School diploma or GED is required or enrollment in GED program
• One year of professional office experience required
• Ability to work under multiple managers and maintain confidentiality
• Working knowledge of Windows and MS Office

Responsibilities

• Order supplies for the property using Stratton Warren system.
• Delivers mail and answers incoming calls; screens visitors.
• Process benefit enrollment forms and maintain filing system.
• Serve as contact for benefits questions and information.
• Assist with open enrollments and benefits projects.
• Handle Fed Ex billing and courier coordination.
• Perform other duties as assigned by HR manager.
• Maintain confidentiality and professional conduct.

Skills

Windows OS

MS Office (Word, Excel)

Confidentiality

Communication skills

Education

High School diploma or GED

Active college enrollment (preferred)

Tools

Stratton Warren system

Job description

Job Overview

The Benefits clerk is responsible for maintaining and operating a centralized reception area and telephone system. Additionally, the clerk will assist the Benefits Specialist and or the Benefits Supervisor with entering employee benefit information into the system. The Benefits clerk is responsible for filing, sorting and or preparing paperwork or enrollment forms. This job description is not an all-inclusive list of the duties and responsibilities of this position. The Benefits clerk is expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs.

Description

Job Overview: The Benefits clerk is responsible for maintaining and operating a centralized reception area and telephone system. Additionally, the clerk will assist the Benefits Specialist and or the Benefits Supervisor with entering employee benefit information into the system. The Benefits clerk is responsible for filing, sorting and or preparing paperwork or enrollment forms. This job description is not an all-inclusive list of the duties and responsibilities of this position. The Benefits clerk is expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs.

Purpose: Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System: Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Orders all supplies for the property and Corporate office using Stratton Warren system
• Delivers mail as required or requested
• Answers all incoming telephone calls, takes messages, transfers calls
• Greets and screens all visitors
• Handles processing, sorting and completing of Benefit enrollment forms.
• Acts as the contact person for answering Benefits questions or providing forms and information
• Assists with special Benefit projects such as open enrollments
• Handles all Federal Express billing utilizing Fed Ex software
• Acts as contact person for couriers
• Takes mail to post-office when requested or required
• Performs other duties as assigned by the HR manager or HR Vice-President
• Orders office supplies, equipment and machinery as needed or requested
• Maintains inventory of supplies. Keeps accurate list of all supplies
• Maintains the employee benefits filing system
• Assembles and sends out COBRA packets and or other Benefits information when requested to do so
• Assists with correspondence and faxes
• Other duties and responsibilities as assigned

Job Requirements

(please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Actively enrolled in college degree program- preferred
• One (1) year experience working in a professional office setting- required
• The willingness and ability to take direction from multiple Managers- required
• Must have a working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc. A skills test will be administered with a 70% passing score- required
• Experience with Stratton Warren system- preferred
• Skilled in the operation of standard office machinery including a calculator, copier, facsimile, and other similar equipment
• Must possess a high level of maturity and the ability to maintain confidentiality
• Must be able to effectively work and communicate with other staff members and with the general public
• Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.