Benefits Assistant - 19430

Penn Highlands Healthcare; Du Bois (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Compensation

Shift Differential

Professional Development

Supportive Peers

Medical, Dental, Vision after intro

Job summary

Penn Highlands Healthcare is seeking a Benefits Assistant to support the System Benefits Manager. The role focuses on educating employees about benefits, maintaining materials, and ensuring accurate enrollment transactions within the electronic system.

The position handles daily enrollments, open enrollment, COBRA processing, and absence management. It serves as the primary contact for employees via phone, email, and in person in the Benefits Office.

Qualifications

• Education: High School Diploma required.
• Associates degree in Business/HR preferred.
• Experience/Skills: Customer service experience; strong organization and problem solving skills.
• Preferred: prior experience dealing in employee benefits program.

Responsibilities

• Educate employees on benefits and the electronic system for benefits.
• Create materials for employees and update benefits information.
• Assist with enrolling/disenrolling employees and monitoring transactions for errors.
• Assist with daily enrollments and open enrollment, COBRA processing, and absence management.
• Serve as the point person for employees by phone, email, and in person in the Benefits Office.

Skills

Customer service

Microsoft Office

Organization

Problem solving

Education

High School Diploma

Associates degree in Business/HR

Tools

Microsoft Office Suite

Job description

Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.

THE BENEFITS ASSISTANT SUPPORTS THE SYSTEM BENEFITS MANAGER BY HAVING A GOOD WORKING KNOWLEDGE OF PENN HIGHLANDS BENEFIT PLANS AND THE ELECTRONIC SYSTEM FOR BENEFITS. THIS POSITION EDUCATES EMPLOYEES ON THESE BENEFITS, CREATES MATERIALS FOR EMPLOYEES, AND UPDATES AND MAINTAINS THE BENEFITS INFORMATION AVAILABLE FOR EMPLOYEES. THIS POSITION ASSIST WITH ENROLLING/DISENROLLING EMPLOYEES IN BENEFITS AND MONITORING THE TRANACTIONS FOR ERRORS AND ISSUES. THE BENEFITS ASSOCIATE WILL ASSIST WITH DAILY ENROLLMENTS AND OPEN ENROLLMENT, COBRA PROCESSING, AND ABSENCE MANAGEMENT AS THE POINT PERSON FOR EMPLOYEES BY PHONE, EMAIL, AND IN PERSON REGULAR OFFICE COVERAGE FOR THE BENEFITS OFFICE

• Education HIGH SCHOOL DIPLOMA REQUIRED.
• ASSOCIATES DEGREE IN BUSINESS/HR PREFERRED.
• Required Experience/Skills CUSTOMER SERVICE EXPERIENCE. EXPERIENCE WITH MICROSOFT OFFICE SUITE, STRONG ORGANIZATION AND PROBLEM SOLVING SKILLS.
• Preferred Experience/Skills PRIOR EXPERIENCE DEALING IN EMPLOYEE BENEFITS PROGRAM.

What We Offer

• Competitive Compensation
• Shift Differential
• Professional Development
• Supportive and Experienced Peers

Benefits

• Medical, Dental, and Vision offered after completion of introductory period
• Paid Time Off
• 403(b) retirement plan with company match
• Company Paid Short & Long Term disability coverage
• Company Paid and Voluntary Life Insurance
• Flex Spending Account
• Employee Assistance Program (EAP)
• Health & Wellness Programs