Benefits Assistant

Ivy Tech Community College; Indianapolis (IN); Hybrid; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

Dental plan

Vision plan

EAP

Retirement plan

Paid time off

Tuition assistance

Flexible work

Parental leave

Life insurance

Disability insurance

Wellness program

Loan forgiveness eligibility

Employee discounts

Job summary

Ivy Tech Community College seeks a Benefits Administrator to support the Executive Director of Employee Benefits with administering health and welfare programs, retirement plans, the BeLively wellness program, and leaves of absence. Responsibilities include processing, auditing, and maintaining workflows in Workday, with strong customer service and confidentiality.

This remote role requires proficiency in MS Office and Workday, and offers periodic on-site trainings at the Indianapolis campus.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience with Workday or HRIS/payroll systems preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong customer-service focus and ability to handle confidential information.

Responsibilities

• Process employee benefit elections, enrollments, changes, and leave requests in Workday.
• Manage Workday alerts and inbox tasks; follow up with employees or campus HR as needed.
• Provide general administrative support for benefit and leave programs; maintain documentation and record keeping.
• Communicate with employees and campus HR on leave requests; respond to inquiries.
• Assist with audits of benefits, leave processes, and ACA-related tasks.

Skills

Customer service

Attention to detail

Data entry

Communication

Confidentiality

Education

High school diploma

Associate's degree preferred

Tools

Workday

MS Office

Job description

GENERAL PURPOSE AND SCOPE OF POSITION:Assists the Executive Director of Employee Benefits in the administration and compliance of the College’s health and welfare benefit programs, retirement savings plans, BeLively wellness program, and leave of absence benefits. This includes processing, auditing, and managing workflows within the College’s benefit administration system, Workday.MAJOR RESPONSIBILITIES:Provide general administrative support for benefit and leave programs, including processing transactions, providing customer service, and managing outstanding tasks.Process employee benefit elections, enrollments, benefit changes, and leave of absence requests in Workday, including maintaining all required documentation and ensuring accurate record keeping.Manage Workday alerts and inbox tasks, including appropriate follow-up with employees or campus HR on missing documents, to ensure timely processing.Process payroll adjustments due to benefit changes, enter timesheet data for employees on leave, and update employee contact information in Workday.Monitor and respond to emails in the shared Benefits Hub inbox with a focus on first contact resolution.Communicate with employees and campus Human Resources on leave of absence requests.Maintain and update contact information for insurance carriers and other benefit vendors.Process vendor notices and Evidence of Insurability notices in Workday.Assist with audits throughout the year for employee benefits, leave of absence, and other benefits processes.Assist in the evaluation and distribution of ACA health plan offers and 1095-C tax documents.Maintain and protect the confidentiality of all employee files, ensuring accuracy of information.This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.SUPERVISION RECEIVED: Executive Director of Employee BenefitsSUPERVISION GIVEN: NoneLOCATION: This position is remote, with the exception of coming on-site to our Systems Office located on our Indianapolis campus for mandatory trainings and/or meetings.HIRING RANGE: $35,000 - $42,000 annually based on education, years of experience, and skills.EDUCATION & EXPERIENCE:A high school diploma (or equivalent) with related benefit experience is required. An associate's degree with related benefit experience is preferred.Experience with Workday or other HRIS or payroll processing systems is preferredProficient in Microsoft’s suite of applications, including Word, Excel, PowerPoint, and Outlook, required.Must be self-motivated and possess a strong customer service focus. Demonstrated abilities to determine priorities, organize, and process high-volume, detailed work.Must be able to compose correspondence and maintain confidentiality of sensitive data.Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees, and in which every individual feels respected and valued.Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:Health & WellnessMultiple medical plan options paired with a Health Savings Account with a generous employer contributionDental plan with no-cost preventive services and coverage for orthodontiaVision plan with low-cost exams and allowances for glasses or contact lensesEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resourcesWellness program with opportunities to earn $250 in Wellness RewardsFlexible Spending Accounts for healthcare (limited purpose) and dependent careRetirement & Financial Security10% employer retirement contribution, fully vested after two yearsBasic life insurance equal to annual salary paid by the College, with optional supplemental coverageShort-term and long-term disability benefitsEducational BenefitsFee remission for employees, spouses, and dependent childrenTuition assistance for undergraduate, graduate, and doctoral programsPaid professional development opportunitiesWork‑Life BalanceGenerous paid time off, including vacation, sick leave, holidays, and winter recessFlexible work arrangements where availablePaid childbirth recovery leave (8 weeks)Paid parental leave (4 weeks)Additional PerksEligibility for Public Service Loan ForgivenessAdditional discounts on gym memberships, transportation, and various retail servicesIvy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.