Benefits and Insurance Manager – Human Resources

Macomb-Community-College; Clinton Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Macomb Community College is seeking a Benefits Administrator to manage daily benefit and insurance processes, open enrollment, and employee communications.

The role requires a bachelor's degree in HR or related field, 3+ years in HR with benefits/insurance experience, and SHRM-CP preferred. This position supports college employees and collaborates across HR, payroll, and bargaining teams.

Qualifications

• Bachelor's degree in HR, business administration, or related field.
• 3+ years in HR with Benefits and Insurance experience.
• SHRM-CP or HR certification preferred.

Responsibilities

• Oversee benefits operations including open enrollment and premium calculations.
• Supervise staff responsible for benefits administration.
• Onboard employees to benefits with information and orientation.
• Lead wellness initiatives and manage leaves (FMLA, disability).
• Handle tuition reimbursement and bargaining unit reimbursements.
• Provide guidance on benefit policies and resources.
• Maintain cost reports and vendor management.
• Coordinate with payroll for bi-weekly processing and reports.
• Audit processes for bargaining unit contracts.
• Participate in meetings and cross-functional projects.

Skills

Benefits administration

Insurance programs

Open enrollment

Vendor management

Contract interpretation

Payroll coordination

Leaves management

Tuition reimbursement

HR policy guidance

Bargaining agreements

Data reporting

System testing

Education

Bachelor's degree in HR, Business Administration, or related field

Job description

Manage and monitor the daily benefit and insurance processes. Implement collective bargaining unit agreements related to benefits and insurance. Interpret provisions of provider contracts, applicable laws and regulations, and collective bargaining agreements. Document and initiate improvements in procedures for benefits and insurance transactions to improve service to employees.

• Manage all operations related to benefits, including open enrollment, informational meetings, and calculation of premiumrates.
• Supervise and train staff responsible forbenefits.
• Provide onboarding of benefits to employees including but not limited to information, resources and employee orientation, as needed.
• Lead college and employee activities supporting employee wellness initiatives.
• Monitor Disability, FMLA and related leaves.
• Responsible for the Tuition Reimbursement Program and Bargaining Unit Reimbursementprograms.
• Provide guidance to employees regarding benefit policies, procedures and resources.
• Maintain spreadsheets/run Bl reports for costing of employee benefits and insurances.
• Provides day‑to‑day benefits support and administration, assists with benefit plan design and vendor management.
• Read and interpret relevant contracts, laws, regulations, and bargaining agreements.
• Maintain and improve benefit resources and communications with employees regarding but not limited to; insurance programs,updating the staff portal and transparency site.
• Review and audit processes necessary for implementation of bargaining unit contracts.
• Assure that necessary and appropriate documentation is available to support all transactions.
• Analyze and problem solve technical issues, work with College computer staff and outside vendors to maintain working systems.
• Work in conjunction with Payroll to process bi‑weekly payroll and required reports and relatedpayments.
• Oversee the processing workers' compensation claims and reporting.
• Attend unemployment hearings and review and approve unemployment requests.
• Compile requested reports and information for collective bargaining and other special committees (i.e., health coalition).
• Attend meetings as appropriate, including participation in related professional organizations.
• Participate in cross‑functional teams and undertake special projects of moderate complexity.
• Actively participates in college and departmental strategy sessions related to college computer system and HR benefit modules; assist with testing of system, design and designation ofcodes, and entry of information into system.
• Perform other duties as assigned.

Bachelor's degree from an accredited institution in Human Resources, Business Administration, or a related field.

Three years or more professional experience in Human resources with Benefits and Insurance experience.

SHRM-CP or other Human Resources Certification preferred.