Benefits Advisor (Seasonal)

Catapult Solutions Group; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading cloud-based provider seeks a Virtual Benefit Advisor to guide retirees in understanding and enrolling in Medicare options. This fully remote position requires an active health insurance license and strong communication skills. The role focuses on providing outstanding service with no cold calling, leveraging warm leads to enhance customer experiences while meeting performance goals.

Benefits

Company benefits during contract period

All necessary equipment provided

Qualifications

• Active Health Insurance License required.
• Medicare knowledge and compliance necessary.
• Must be available during AEP season.

Responsibilities

• Guide retirees through Medicare enrollment and options.
• Handle inbound and outbound calls to assist customers.
• Educate and advise customers about Medicare plans.

Skills

Sales & Customer Service Skills

Strong Communication Skills

Tech Skills

Self-Motivated & Organized

Education

High School Diploma

Job description

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About Our Client: Our client is a leading cloud-based provider of integrated digital human capital and business solutions. The company helps organizations and their people navigate the complexities of health, wealth, HR, and payroll with personalized, data-driven support.

Are you passionate about helping retirees make informed healthcare decisions? Do you thrive in a consultative sales environment with warm leads and no cold calling? If so, we want you on our team!

Job Description: As a Virtual Benefit Advisor, you will play a crucial role in guiding retirees through their Medicare options, helping them enroll in health, prescription drug, vision, and dental plans that best fit their needs. You’ll provide expert advice, build trusting relationships over the phone, and ensure a seamless, professional, and ethical experience.

This is a fully remote position, and we provide all the necessary equipment!

What You’ll Do:

• Educate & Advise – Help retirees understand Medicare plans, assess their needs, and recommend the best options.
• Engage with Warm Leads – No cold calling! Connect with pre-qualified customers from our service team.
• Enroll Customers – Guide retirees through the enrollment process while adhering to compliance regulations.
• Handle Inbound & Outbound Calls – Answer customer questions, follow up on pre-scheduled appointments, and assist with any concerns.
• Provide Outstanding Service – Deliver a positive, professional, and ethical customer experience.
• Stay Organized & Efficient – Respond to voicemails within 24 hours, manage your schedule, and track customer interactions.
• Meet Performance Goals – Strive to exceed key metrics in a supportive, team-oriented environment.
• Stay Informed – Keep up with Medicare policies, CMS regulations, and product updates.

Required Skills:

• Active Health Insurance License (with NPN) – Must be valid before your start date.
• Medicare Knowledge & Compliance – Ability to pass the licensing exam, AHIP, and carrier certifications annually.
• Sales & Customer Service Skills – Background in consultative sales and/or service is a plus!
• Strong Communication & Tech Skills – Comfortable using Microsoft Office and handling basic troubleshooting.
• Self-Motivated & Organized – Ability to manage your time effectively and multitask in a fast-paced environment.
• Availability During AEP Season – Flexible to work shifts between 8:00 AM - 8:00 PM CT, seven days a week.
• A Quiet Home Office & Reliable Internet – Minimum speed of 100 Mbps (home system test required).

Education

• High School Diploma

Pay & Benefits Summary

• $21 hourly rate PLUS commissions (paid out in January once the assignment is complete)
• Candidates will be eligible for company benefits during their contract period

Interested? Here are the next steps!

• Please apply now for consideration!

Medicare | Benefits | Advisor | Remote | Insurance

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

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