Benefits Advisor & Enrollment Consultant (Hybrid)

Colonial Life; Jacksonville (FL); Hybrid; USD 45,000 - 75,000; Full time

Job summary

Colonial Life in Jacksonville, FL is seeking a contract Insurance Agent for a hybrid role mixing on-site and remote work. You will help individuals and businesses understand, compare, and enroll in Colonial Life insurance products that meet protection needs.

Responsibilities include prospecting, building client relationships, conducting needs-based consultations, presenting benefit options, guiding applicants through enrollment, and ensuring compliant documentation and timely follow-up.

Qualifications

• Strong insurance sales and product knowledge; ability to explain benefits clearly.
• Experience in brokerage or financial services; discuss finance concepts with clients.
• Proven customer service skills with empathy, clarity and follow-through.
• Licensing or ability to obtain state insurance license; familiarity with workplace/voluntary benefits.
• Effective communication and presentation skills in person or virtual meetings.
• Self-directed, organized; manage multiple client relationships in hybrid work.

Responsibilities

• Prospecting and building relationships with clients.
• Conducting needs-based consultations.
• Presenting benefit options to clients.
• Guiding clients through the application and enrollment process.
• Explaining policy features and answering questions.
• Coordinating with internal teams for accurate documentation and follow-up.
• Maintaining compliance with company policies and regulatory requirements.

Skills

Insurance sales

Product knowledge

Customer service

Communication

Licensing compliance

CRM proficiency

Education

State insurance licensing (or ability to obtain)

Tools

CRM systems

Enrollment platforms

Job description

Colonial Life in Jacksonville, FL is seeking a contract Insurance Agent for a hybrid role mixing on-site and remote work. You will help individuals and businesses understand, compare, and enroll in Colonial Life insurance products that meet protection needs.

Responsibilities include prospecting, building client relationships, conducting needs-based consultations, presenting benefit options, guiding applicants through enrollment, and ensuring compliant documentation and timely follow-up.