Benefits Administrator

Graymont Limited; West Bend (WI); Remote; USD 55,000 - 75,000; Full time

Job summary

Graymont Limited is seeking a Benefits Administrator to oversee Canadian and U.S. benefit programs, wellness, and related initiatives.

This remote role supports employees, leaders, vendors, and internal teams to ensure programs are delivered effectively with a strong focus on employee experience. The ideal candidate will be proactive, customer-focused, and adept at solving problems while improving processes.

Qualifications

• Bachelor's degree in HR or related field or equivalent experience.
• Minimum 3 years of benefits administration experience across Canadian and U.S. programs.
• Knowledge of health and welfare, retirement, disability, wellness, and FSA administration.
• Strong administration, vendor management, communication, problem-solving, customer service, and relationship-building skills.
• CEBS designation or progress toward certification; multi-jurisdictional compliance experience preferred.
• Proficiency with Microsoft Office and HR systems; English fluency required; French is a plus.

Responsibilities

• Administer Canadian and U.S. benefit programs (health, dental, vision, life, disability, retirement, voluntary benefits, FSA/HCSA).
• Manage enrollments, life events, beneficiary updates, terminations, open enrollment, eligibility, and plan provisions.
• Maintain benefit records in HRIS and vendor systems; assist with claims and questions.
• Coordinate global wellness programs and employee wellbeing initiatives.
• Collaborate with vendors, coordinate communications, webinars, and enrollment sessions.
• Identify opportunities to improve processes and employee experience across total rewards.

Skills

Vendor management

Communication

Customer service

Relationship-building

Problem-solving

Education

Bachelor's degree in Human Resources / Business Administration

CEBS certification (or progress toward)

Tools

HRIS systems

Microsoft Office

Job description

United States - RemoteBenefits AdministratorFull-time, Permanent

This is a remote position located in any state where Graymont operates

Graymont is seeking a Benefits Administrator to manage employee benefits, wellness, and well-being programs across Canada and the United States.

This role supports employees, leaders, vendors, and internal teams to ensure programs are delivered effectively, clearly communicated, and aligned with positive employee experience.

The ideal candidate is proactive, resourceful, customer-focused, comfortable presenting to employees, and skilled at solving issues and improving processes.

Responsibilities

• Administer Canadian and U.S. benefit programs, including health, dental, vision, life, disability, retirement, voluntary benefits, and spending accounts such as FSA and HCSA.
• Manage enrollments, life events, beneficiary updates, terminations, open enrollment, eligibility, and plan provisions.
• Maintain accurate benefit records in HRIS and vendor systems and assist employees with claims, coverage, and benefit questions.
• Administer global wellness programs and employee wellbeing initiatives.
• Coordinate activities, incentives, challenges, engagement campaigns, vendor support, and program evaluation.
• Respond to employee benefit inquiries and explain programs, coverage, and enrollment clearly.
• Develop and deliver communications, webinars, education materials, and open enrollment sessions.
• Manage relationships with benefit carriers and retirement providers.
• Coordinate administration, resolve billing issues, and support implementations, renewals, and enhancements.
• Identify opportunities to improve processes, employee experience, program delivery, and engagement.
• Support open enrollment planning, wellness initiatives, new program implementation, and related HR or total rewards projects.

Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent education and experience.
• Professional Experience: Minimum 3 years of benefits administration experience, including Canadian and U.S. programs.
• Knowledge of health and welfare, retirement, disability, wellness, and FSA administration.
• Strong benefits administration, vendor management, communication, problem-solving, customer service, and relationship-building skills.
• Required Certification: CEBS designation or progress toward certification, and experience with multi-jurisdictional compliance, implementations, vendor transitions, or system enhancements.
• Technology Requirements: Proficiency with Microsoft Office and HR systems.
• Language Requirement: English fluency required; proficiency in French considered an asset.

Who We Are

Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities in North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.Graymont's strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective. Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Contributing to a decarbonized world by providing essential lime and limestone solutions.