Benefits Administration Specialist

HR&P; Georgia; On-site; USD 60,000 - 80,000; Full time

Job summary

HR&P is seeking a Benefits Administration Specialist to manage day-to-day operations of client benefit programs including medical, dental, vision, life, disability, FSA/HSA, and 401(k). The role emphasizes accurate processing and strong customer service for clients and employees.

You will coordinate with carriers and vendors, handle enrollment and payroll deductions, and support plan audits and reporting. A 3–5 year background in benefits administration and strong communication are required.

Qualifications

• 3 to 5 years’ related benefits administration experience.
• Bachelor’s degree recommended.
• Excellent communication and organization skills.
• Proven ability to work in a team environment.
• Strong planning, prioritization and multi-project management.
• Analytical skills and knowledge of benefits administration.
• Knowledge of benefit contract language.
• Proficient reading, writing, grammar, and mathematics.
• Computer proficiency with Word and Excel.
• Ability to maintain confidential information with attention to detail.
• Valid driver’s license.

Responsibilities

• Administer and coordinate multiple medical, dental, vision, life, disability, retirement, FSA/HSA, and 401(k) plans.
• Serve as point of contact for clients, employees, and vendors on benefit inquiries.
• Coordinate with outside agencies on enrollment, plan updates, and reporting.
• Research and resolve discrepancies in client and employee benefit plans.
• Ensure plans run smoothly and accurately.
• Set up plans, enrollment, and deductions for payroll processing.
• Assist employees with elections, plan documents, renewals, and related items.
• Review data for accuracy and assist with reporting and audits.
• Manage relationships with carriers, vendors, and outside agencies.
• Provide professional customer service to internal and external customers.
• Process new hires, terminations, and changes to vendors promptly.
• Update plans with clients and vendors to ensure accurate feeds.
• Coordinate benefit plan setup and compliance reporting with IS/HR/Payroll.
• Gather employee data and oversee monthly billings and pricing adjustments.
• Ensure compliance with federal/state requirements for qualified plans.
• Collaborate with other departments to maintain client satisfaction.

Skills

Communication skills

Organization skills

Teamwork

Analytical skills

Attention to detail

Client service

Education

Bachelor’s degree (preferred)

Tools

Excel

Word

Job description

Position Summary

The Benefits Administration Specialist is responsible for administering the day-to-day operations of client benefit programs (group health, dental, vision, life, short-term and long-term disability, flexible spending plan, HSA/HRA, 401(k) plan). Provide excellent customer service and quality benefit administration. Provide analytical and technical support in the delivery of the benefit programs. This position reports to the Benefits Manager.

Essential Job Functions

• Responsible for the administration and coordination of multiple medical, dental, vision, life, disability, retirement, FSA, HSA/HRA, ancillary, and supplemental plans;
• Point of contact for client, employees, and outside vendors on all benefit related inquiries;
• Coordinate with outside agencies regarding implementation, open enrollment, updated plan information, requested reports;
• Research and resolve discrepancies regarding client and employee benefit plans;
• Work effectively to make sure the plans run smoothly;
• Set up and maintain client plans, electronic benefits enrollment, and employee deductions to ensure accuracy for payroll processing;
• Assist clients and employees with questions regarding employee elections, deductions, plan docs, new hire benefits, annual renewal, and other benefit plan related items;
• Review and reconcile plan data to ensure accuracy, assist clients with reporting requirements and plan audits;
• Manage carrier, vendor, and outside agency relationships;
• Provide professional and timely customer service support to internal and external customers;
• Process all new-hires, terminations, and employee changes to vendors in a timely manner;
• Work closely with client and vendors to update plans as needed to ensure accurate carrier feeds;
• Coordinate benefit plan setup, employee deductions and compliance reporting issues with Information Systems, Human Resources, Payroll and Tax Compliance;
• Gather employee data and oversee the processing of monthly billings and reconciliation, make necessary adjustments to ensure accurate pricing/billing;
• Ensure compliance with all federal and state legal requirements for qualified plans including plan documents, summary plan descriptions, policy manuals, testing, audits, and government filings;
• Work/communicate with other departments to keep the client satisfied.

Knowledge Skills & Abilities

• 3 to 5 years’ related benefits or employee benefit administration experience required;
• Bachelor’s degree recommended;
• Excellent communication and organization skills are required;
• Proven ability to work effectively in a team environment with associates;
• Capable of effective planning and priority setting;
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines;
• Strong analytical skills and a thorough knowledge of benefits administration;
• Knowledge of benefit contract language;
• Proficient reading, writing, grammar, and mathematics skills;
• Computer proficiency and technical aptitude with ability to utilize Word, Excel, internal databases;
• Proficient interpersonal relations and communicative skills;
• Ability to maintain confidential information;
• An extreme attention to detail;
• Valid driver’s license.