Benefit Verification Specialist

Wright Physical Therapy - Joint, Spine, Sport; Twin Falls (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive medical insurance plans

Dental and vision insurance

Paid holidays & time off

Job summary

Wright Physical Therapy in Twin Falls, Idaho, is seeking an Insurance Verification Specialist to support the front office and verify benefits for evaluations. You will enter patient data in the EMR, prepare documentation, and assist with authorization questions.

The role emphasizes accuracy, organization, and collaboration within a mission-driven team focused on joint, spine, and sport-related care.

Qualifications

• Experience in healthcare, medical office, or insurance verification preferred.
• Strong attention to detail and accurate data entry.
• Excellent organization and ability to manage deadlines in fast-paced settings.

Responsibilities

• Verify patient insurance benefits and eligibility.
• Enter and manage patient information within company systems.
• Prepare required patient documentation prior to evaluations.
• Support front office teams with insurance and authorization questions.
• Track and monitor patient authorizations as required by insurance plans.
• Communicate insurance benefit information to patients and team when needed.
• Share updates with the team on insurance changes, policies, and processes.
• Support ongoing improvements to systems and workflows.
• Assist with insurance re-verification when needed.
• Perform audits to ensure accuracy and compliance with verification and authorization processes.

Skills

Data entry accuracy

Time management

Healthcare experience

Software systems proficiency

Team collaboration

Tools

EMR software

Insurance verification systems

Job description

Company Description

At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you’ll join a team that is driven by purpose and guided by core values:

Core Values

• Have Uplifting Fun
• Learn, Grow, Repeat
• Family is Central
• Add Value Every Day
• Charity Never Fails

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement. Together, we inspire joy, foster growth, and change lives.

BE A PART OF SOMETHING BIGGER.

Job Description

• Verify patient insurance benefits and eligibility
• Enter and manage patient information within company systems
• Prepare required patient documentation prior to evaluations
• Support front office teams with insurance and authorization questions
• Track and monitor patient authorizations as required by insurance plans
• Communicate insurance benefit information to patients and team when needed
• Share updates with the team on insurance changes, policies, and processes
• Support ongoing improvements to systems and workflows
• Assist with insurance re-verification when needed
• Perform audits to ensure accuracy and compliance with verification and authorization processes

Qualifications

• Previous experience in healthcare, medical office, or insurance verification preferred
• Strong attention to detail and accuracy with data entry
• Strong organizational and time-management skills
• Comfortable working with multiple software systems and databases
• Ability to prioritize tasks and manage deadlines in a fast-paced environment
• Ability to work both independently and collaboratively with team members

Additional Information

• Comprehensive medical insurance plans - HSA and PPO Options
• Dental and vision insurance
• Paid holidays & time off
• 401K
• Integrated mentorship program
• Customized EMR
• Front Office Incentive Program