Benefit Programs Specialist - SNAP & Medicaid (Bilingual)

City of Winchester

Winchester (VA)

On-site

USD 35,000 - 48,000

Full time

14 days+

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Job summary

The City of Winchester is seeking a qualified candidate for an eligibility/assistance role to process applications, interview clients, determine eligibility, and maintain accurate caseloads in line with state and local policy. Responsibilities include completing required trainings on SNAP and Medicaid, guiding clients through benefit programs, and providing information and referrals.

A high school diploma or GED is required, with an associates degree preferred; a valid driver’s license is

Qualifications

High school diploma or GED is required.
Associates degree in social sciences or a related field is preferred.
Spanish–English bilingual ability is preferred.
Valid driver's license is required.

Responsibilities

Completes required state and in-house training on SNAP, Medicaid, and other government programs.
Registers applications for assistance, executes system searches and schedules initial interviews.
Interviews persons for assistance, obtains necessary information, and makes eligibility determinations.
Maintains a caseload and provides timely customer service, in accordance with state and local policy.
Explains benefit programs and provides information and referral services to internal and external resources.
Engages client in a positive working relationship.
Other duties as assigned.