Eligibility & Benefits Specialist

State of Missouri; Joplin (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

State of Missouri seeks a Benefit Program Technician for the Jasper County/Joplin Resource Center in Joplin, MO. You will help Missourians access food, medical, financial, and nutritional assistance and determine initial and continuing eligibility.

The role requires a High School diploma or equivalent with 4+ years of customer service or a Bachelor's degree. You should be personable, compassionate, and non-judgmental.

Qualifications

• High School diploma or equivalent with 4+ years of customer service OR a Bachelor’s degree.
• Personable, compassionate and non-judgmental attitude.
• Interview clients in person or by telephone; determine eligibility and prepare summaries.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone; document and summarize information.
• Assist applicants and explain available benefits and outcomes.

Skills

Customer service

Interview clients

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

State of Missouri seeks a Benefit Program Technician for the Jasper County/Joplin Resource Center in Joplin, MO. You will help Missourians access food, medical, financial, and nutritional assistance and determine initial and continuing eligibility.

The role requires a High School diploma or equivalent with 4+ years of customer service or a Bachelor's degree. You should be personable, compassionate, and non-judgmental.