Benefit Program Technician

State-of-Missour; Marshfield (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Pension plan

Paid leave

Health insurance

Job summary

State of Missouri’s Family Support Division in Marshfield, MO is hiring a Benefit Program Technician to help citizens access food, medical, financial and nutritional assistance, and to determine eligibility.

The role requires a High School diploma or equivalent with at least four years of customer service, or a Bachelor's degree. You will interview clients in person and by phone, prepare summaries, and contribute to a compassionate, non-judgmental service environment.

Qualifications

• High School diploma or equivalent.
• Four years of customer service experience OR Bachelor’s degree.
• Personable and non-judgmental attitude.

Responsibilities

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and related duties.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Webster County/Marshfield Customer Service Center based at 222 East Commercial, Marshfield, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area

Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunityemployer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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