Benefit Eligibility & Audit Specialist I

State of Mississippi; Jackson (MS); On-site; USD 28,000 - 35,000; Full time

Job summary

The Mississippi Department of Human Services is seeking a Benefit Program Specialist I (SNAP/TANF Eligibility Specialist) for the Hinds County area in Jackson, MS. This full-time role evaluates eligibility for SNAP/TANF and may involve auditing processes and case management as needed.

Excellent customer service, reliability, punctuality, and strong communication and organizational skills are essential. A bachelor's (or associate) degree with related experience is preferred, with opportunities to

Qualifications

• Excellent customer service, dependable, punctual, data entry, communication, organization, and time management.
• Ability to work with diverse groups and maintain integrity in all tasks.
• Bachelor's degree with 0–2 years (or Associate degree with 2–3 years) preferred.

Responsibilities

• Evaluate benefit eligibility for SNAP/TANF and audit related processes.
• Lead work within a benefit area and review others' work.
• Advise on policy or policy revision to governing bodies.
• May perform case management and support appeals when needed.

Skills

Customer service

Data entry

Communication

Organization

Time management

Integrity

Diversity awareness

Education

Bachelor's degree

Associate degree

Job description

The Mississippi Department of Human Services is seeking a Benefit Program Specialist I (SNAP/TANF Eligibility Specialist) for the Hinds County area in Jackson, MS. This full-time role evaluates eligibility for SNAP/TANF and may involve auditing processes and case management as needed.

Excellent customer service, reliability, punctuality, and strong communication and organizational skills are essential. A bachelor's (or associate) degree with related experience is preferred, with opportunities to