Benefit Program Specialist I/EA Eligibility Worker (7868)

State of Mississippi; Mississippi; On-site; USD 28,000 - 35,000; Full time

Job summary

State of Mississippi is seeking a Benefit Program Specialist I/EA Eligibility Worker in DESOTO County, MS. This full-time role offers a starting salary around $31,396 annually and requires a bachelor’s or an associate degree with related experience.

You will evaluate eligibility programs, audit processes, and may lead others in a team setting. The position emphasizes strong communication and service orientation, with duties including policy support, appeals advocacy, and potential case

Qualifications

• Strong written and oral communication skills are essential.
• Willingness to serve others and assist program participants.

Responsibilities

• Evaluate the effectiveness of benefit and eligibility programs by auditing processes.
• Lead the work within a benefit area and review the work of others.
• Assist in establishing public assistance programs in response to legislative mandates and recommend policy changes.
• Advocate in appeals processes as needed.
• May perform case management work to determine high-value claims.

Skills

Great communication

Service orientation

Education

Bachelor's degree

Associate degree

Job description

Benefit Program Specialist I/EA Eligibility Worker (7868) in 17 - DESOTO COUNTY, MS | GovernmentJobs.com page has loaded.

State of Mississippi

$31,396.00 Annually

Location

17 - DESOTO COUNTY, MS

Full-Time

Job Number

9777-0651-20261014DESO

0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date

10/15/2026

10/22/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$31,396.00

$31,396.00

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in DESOTO. If you have any questions, you may contact us at [e-mail].

First-level professional position considered an expert in a broad benefit area (e.g. Public Assistance Programs, Unemployment, veteran’s loan eligibility etc.) that evaluates the effectiveness of benefit and eligibility programs by auditing processes and reporting findings to the stakeholder. Employees may be the lead worker within a benefit area and assign and review the work of others. Employees at this level may assist in establishing public assistance programs in response to legislative mandates and recommend policy or policy revision to governing bodies. At this level, some employees may be responsible for overseeing and determining high value claims, benefits, and/or eligibility (e.g. estate management) through consideration of a wide range of legal, medical, occupational, and other factors to develop cases based upon complicated facts. At this level, employees may advocate in an appeals process. May be required to perform case management work.

What you'll need to be Successful

Good written and oral communication skills ,and possess a willingness to serve others.

Preferred Qualifications

Typically requires a bachelor’s degree and 0-2 years of experience OR an associate degree and 2-3 years of experience.

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201