Benefit Program Associate I (Clerical Support) 9826

State of Mississippi; Gulfport (MS); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Wellness benefits

Life insurance

Flexible Spending Accounts

Paid time off

Retirement plan

Tuition reimbursement

Career development and training

Promotional opportunities

Job summary

The State of Mississippi is seeking a Benefits Program Associate I (Clerical Support) to provide direct services and determine eligibility at the Harrison County location. This is a time-limited, full-time role under the DHS Economic Assistance division.

Candidates should have a High School Diploma or GED and 0-2 years of experience, with strong customer service and phone etiquette. The agency offers comprehensive benefits and a commitment to public service.

Qualifications

• Good customer service skills, great phone etiquette.
• First-level vocational position following set rules to determine eligibility and deliver direct services.
• Typically requires a High School Diploma or high school equivalency and 0-2 years of experience.

Responsibilities

• Follow set rules to determine eligibility and deliver direct services.
• Refer applicants to other agencies or programs when appropriate.
• May perform case management work as needed.

Skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Job description

Job Details

Benefit Program Associate I (Clerical Support) 9826

This listing closes on 9/15/2026 at 11:59 PM Central Time (US & Canada).

Employer: State of Mississippi

Salary: $24,000.00 Annually

Location: 24 - HARRISON COUNTY, MS

Job Type: Full-Time

Job Number: 9774-0651-20260910HN

Department: 0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date: 09/11/2026

Closing Date: 9/15/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary: $24,000.00

Agency Maximum Salary: $24,000.00

What you'll need to be Successful

Good customer service skills, great phone etiquette

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in HARRISON. If you have any questions, you may contact us at [e-mail].

About the Position

This is a time limited position (NS-14). First-level vocational position responsible for following set rules and procedures to routinely gather to make eligibility determinations and deliver direct services applicable to one of multiple eligibility areas and programs (e.g. food stamps, cash, medical assistance, workforce services, veteran’s loan eligibility etc.). At this level, employees apply guidelines to calculate benefits and, if determined eligible, issue one-time or ongoing assistance. Employees may also refer applicants to other agencies or other public programs or community resources. At this level, employees perform work under general supervision. May be required to perform case management work.

Preferred Qualifications

Typically requires a High School Diploma or high school equivalency and 0-2 years of experience.

• Description
• Benefits
• Questions

No available description Health/Prescription Insurance Eligible employees have the opportunity to participate in the state’s health and prescription insurance program. Employees may select either single or family coverage with affordable co‑payments. More detail can be found at Know Your Benefits.

Wellness Benefits Employees are eligible for a wellness and health promotion program.This plan provides annual benefits for certain services with first-dollar coverage with no deductible.

Life Insurance All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee’s annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.

Optional Insurances Many agencies offer discounted premiums for dental, vision, and cancer insurance.

Flexible Spending Accounts Many state agencies provide opportunity for employees to participate in pre‑tax spending accounts.These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.

Paid Personal Leave and Sick Leave Full‑time employees receive paid time off for personal needs and for sick leave.Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.

Military Leave In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.

Holidays Employees receive up to 10 paid holidays to enjoy many of our nation’s celebrations with family and friends.

Retirement Programs The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State’s retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State’s retirement program can be found at http://www.pers.state.ms.us.

Deferred Compensation State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.

State Credit Union All state employees are eligible to participate in the Mississippi Public Employees’ Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.

Tuition Reimbursement Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.

Career Development and Training The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.

Promotional Opportunities Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment.Minimum qualifications must be met.

Career Ladders Many job classifications provide career‑ladder opportunities based upon attainment of competencies.These career ladders can increase an individual’s salary, provided funds are available within the agency.

01 How many years of experience do you have? (Refer to the job posting for an explanation of related experience.)

• No experience
• 1 year of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5 years of experience
• 6 years of experience
• 7 years of experience
• 8 years of experience
• 9 years of experience
• 10 years of experience
• More than 10 years

02 What is the highest level of education (or semester hours of college) you have completed?

• None of the above
• GED / High School
• 1 year / 30 semester hours
• Associate's Degree / 2 yrs / 60 semester hours
• 3 years / 90 semester hours
• Bachelor's Degree
• Master's Degree
• Specialist Degree
• Doctorate Degree

Employer State of Mississippi Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201 Phone [phone]
601-359-1406 Website https://www.governmentjobs.com/careers/mississippi