Benefit Configuration Analyst - In Office

Wipro Technologies; California (MO); On-site; USD 38,000 - 84,000; Full time

Job summary

Wipro Limited in the United States is seeking a Configuration Specialist to implement and interpret the organization’s claims, eligibility, and provider data configuration. You will work with internal teams and external partners to ensure secure data exchanges and reliable system configurations.

Responsibilities include building benefit configurations from SPDs, translating complex plan logic into system fields, and applying policy updates with high accuracy.

Qualifications

• Hands-on knowledge of benefit domains and core plan administration rules.
• 2+ years in analytical roles with technical troubleshooting and financial analysis.
• Strong understanding of payroll concepts and benefits integration.
• Proficient in Excel for auditing input data quality.

Responsibilities

• Set up and configure benefits plans and enrollments from SPD.
• Translate plan logic into system field selections with accuracy.
• Apply configuration changes requiring advanced permissions.
• Troubleshoot enrolment, deduction, and eligibility discrepancies.
• Drive annual plan renewals and system rebuilds.
• Provide training to client administrators on configuration features.

Skills

Benefit domains

Analytical experience

Technical troubleshooting

Financial analysis

Data handling

Excel proficiency

Customer communication

Payroll experience

Tools

Excel

Job description

City: Atlanta

State/Province: California

Posting Start Date: 8/17/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

The Configuration Specialist is responsible for implementing and interpreting the organization's overall claims, provider configuration, eligibility and provider database management, security, and operations. The Configuration Specialist will work with internal departments and external organizations to assure secure data exchanges, integrity, reliability, and availability; plans, organizes and coordinates activities related to the analysis and implementation of network database systems; provides technical guidance and database compliance audits; and consults with business users regarding the use and management of data

Job Duties:

Implementation & Configuration (The "Build" Phase)

• Technically set up and configure a business's existing benefits plans and enrolments from the Summary Plan Description (SPD).
• Translate complex plan logic (age effective dates, GI/EOI triggers, rate rounding) into system field selections with flawless accuracy.
• Execute critical, backend configuration changes and policy updates that require expert-level permissions.

Ongoing Support & Maintenance (The "Sustain" Phase)

• Act as the primary contact to troubleshoot enrolment, deduction, and eligibility discrepancies that stem from configuration errors.
• Drive Annual Plan Renewals, ensuring the system rebuild for the new year is accurate and timely.
• Conduct training and enablement to client administrators on configuration-related platform functionality.

Skills Required

• Hands on Knowledge of Benefit Domains

Expert-level knowledge of core benefit plan administration rules (e.g., Guaranteed Issue, EOI, Dependent Rules, Age Reductions, Tier Logic) to ensure zero-defect configuration.

• 2+ years of demonstrated experience in analytical roles requiring technical troubleshooting, complex financial analysis, and uncompromising attention to detail in configuration and data handling.
• Advanced understanding of complex financial and payroll concepts (money movement, payroll taxes, payroll liability, and payroll forms) to correctly integrate benefits logic.
• Meticulous system configuration skills using deep platform tools, coupled with strong data validation skills (Excel proficiency is necessary for auditing input data quality).
• Consultative Communication: The ability to communicate complex, technical system configuration solutions and resolutions clearly to customers.
• Bookkeeping & Payroll Experience (Strongly preferred).
• Payroll processing support Experience (Strongly preferred).
• Customer Service or Account Management background (Preferred).

Deliver

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: L&P Policy Acquisition & Servicing.Experience: 1-3 Years.The expected compensation for this role ranges from $37,500 to $83,600 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range