Benefits Administrator

Wipro Givon USA; Everett (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Dependent care reimbursement

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Wipro Infrastructure Engineering is seeking a Benefits Administrator, Shared Services to support employees across five U.S. locations. The role is based in Columbus, Nebraska, serving as the central resource for benefits administration and education.

Travel to U.S. locations is required 30-40%; the candidate should be able to explain complex benefits clearly and educate employees at all levels.

Qualifications

• Bachelor's degree or equivalent experience.
• At least 3 years in benefits administration or related HR.
• Experience with health/welfare benefits.
• Experience with HRIS or benefits systems.
• Strong Excel and detail orientation.
• Excellent written and verbal communication.
• Ability to travel 30-40%.

Responsibilities

• Administer health and welfare benefits and retirement plans.
• Manage enrollments, life events, terminations, and changes.
• Coordinate COBRA and vendor relations.
• Review enrollment and billing accuracy.
• Lead Open Enrollment activities and communications.
• Answer employee questions about plans and eligibility.
• Provide clear benefits education across locations.
• Travel to U.S. locations for onsite support.
• Train local HR teams for consistent benefits information.
• Develop benefits SOPs, FAQs, and communications.
• Ensure compliance with ACA, COBRA, HIPAA, ERISA, Section 125.
• Maintain data in HRIS and benefits systems.
• Prepare enrollment and usage reports for leadership.
• Identify process improvements and employee experience enhancements.
• Collaborate with brokers, carriers, and payroll.

Skills

Excel skills

Written communication

Verbal communication

Organizational skills

Travel readiness

Benefit education

Education

Bachelor's degree

Equivalent experience

Tools

HRIS

Benefits platform

Job description

About the Role

Wipro Infrastructure Engineering is seeking a Benefits Administrator, Shared Services to support employees across five U.S. locations. This position will be based in Columbus, Nebraska and will serve as a central resource for benefits administration, employee education, vendor coordination, compliance, and benefits-related support for our local HR teams.

This is a hands-on, employee-facing role. The successful candidate will be comfortable working directly with employees, explaining benefit programs in clear and practical terms, resolving benefit issues, and traveling regularly to our U.S. locations.

Bilingual English/Spanish communication skills are strongly preferred to help us effectively support and educate our Spanish-speaking employees.

What You'll Do

• Administer health and welfare benefits, retirement plans, HSA/FSA programs, life and disability coverage, and voluntary benefits.
• Manage employee benefit enrollments, qualifying life events, terminations, and other benefit changes.
• Coordinate COBRA administration and work with benefit vendors and partners to resolve employee issues.
• Review and reconcile benefit enrollment and billing information.
• Lead annual Open Enrollment activities, including planning, communications, employee meetings, and enrollment support.
• Serve as a primary resource for employee questions regarding benefit plans, eligibility, enrollment, and available resources.
• Provide clear, practical benefits education to employees at all levels of the organization.
• Travel regularly to Wipro's U.S. locations to provide onsite employee support, assist with new-hire benefits education, and partner with local HR teams.
• Train and coach local HR teams so employees receive accurate and consistent benefits information across locations.
• Develop and maintain benefits SOPs, FAQs, employee communications, and standardized administrative processes.
• Support compliance with applicable benefits regulations, including ACA, COBRA, HIPAA, ERISA, Section 125, and related requirements.
• Maintain accurate employee benefits information within HRIS and benefits administration systems.
• Prepare enrollment, utilization, reconciliation, and other benefits reporting for HR and leadership.
• Identify opportunities to simplify processes, improve the employee experience, and strengthen consistency across locations.
• Partner with benefit brokers, carriers, administrators, payroll, HR, and other internal stakeholders to resolve issues and improve service.

Required Qualifications

• Bachelor's degree or an equivalent combination of education and relevant professional experience.
• At least 3 years of benefits administration or closely related HR experience.
• Working knowledge of employee health and welfare benefit administration.
• Experience working with employee data in an HRIS, benefits administration platform, or similar system.
• Strong Excel skills and the ability to work accurately with detailed employee and benefits information.
• Strong written and verbal communication skills.
• Ability to explain complex benefits information in a clear, employee-friendly way.
• Strong organizational skills with the ability to manage multiple deadlines, employee questions, vendor issues, and annual benefits cycles.
• Ability and willingness to travel approximately 30-40%. Regular travel to our U.S. locations is an essential function of this position.

Preferred Qualifications

• Bilingual English/Spanish communication skills strongly preferred, particularly the ability to explain employee benefits and respond to employee questions in Spanish.
• Experience supporting employees across multiple locations or business units.
• Experience working with benefits administration platforms and HRIS systems.
• Experience coordinating Open Enrollment across multiple locations.
• Experience developing benefits communications, SOPs, training materials, or employee education programs.

Compensation

The anticipated base salary range for this position is $80,000-$90,000 annually. Actual compensation within the range will be based on relevant experience, qualifications, skills, and other job-related factors.

Equal Employment Opportunity

Wipro Infrastructure Engineering provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Wipro Infrastructure Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. Applicants who require a reasonable accommodation to participate in the hiring process may request assistance through Human Resources.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Dependent care reimbursement
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person