Benefit and Eligibility Program Analyst-2026-02581

State of Wyoming; Evanston (WY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and sick leave

PSLF eligibility

Retirement - Pension and 457(b)

Flexible schedules

Meaningful work

Job summary

State of Wyoming seeks a supervisory leader to oversee field office benefits and eligibility staff for SNAP and POWER. You will direct program administration, develop policies, and ensure compliance with federal and state requirements while guiding staff and contractors.

The role focuses on policy interpretation, reporting, and continuous improvement, with a strong emphasis on budget planning and service delivery to Wyoming communities.

Qualifications

• Bachelor's Degree required.
• 0-3 years of progressive work experience (typically in Benefits and Eligibility) with knowledge at Senior level.
• 4-6 years of progressive work experience (typically in Benefits and Eligibility) with knowledge at Senior level.

Responsibilities

• Program management and administration of a program(s).
• Develop policy, state plans, rules, and regulations based on federal and state laws.
• Review and interpret federal and state regulations and apply to staff.
• Write and interpret policy, ensure program compliance to avoid penalties.
• Coordinate policy manuals and strategic development.
• Supervise personnel and manage budget/resources.

Skills

Program management

Policy development

Regulatory compliance

Staff supervision

Budgeting

Data reporting

Education

Bachelor's Degree

Tools

Policy manuals

Computer systems

Job description

Open Until Filled

GENERAL DESCRIPTION:

This is a supervisory position providing oversight and directing the work of Department of Family Services field office benefits and eligibility staff for the SNAP and POWER programs while ensuring the mission of the agency is congruent with the job duties of the staff.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Public Service Loan Forgiveness (PSLF) eligibility
• Retirement - Pension and 457(b) plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resource Contact: Kristin Martinez/

[e-mail]

ESSENTIAL FUNCTIONS:

The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Program management and administration of a program(s).
• Develop policy, state plans, rules, and regulations based on federal and state laws through research, analysis, design, implementation, and evaluation of current and proposed programs.
• Review and interpret federal and state regulations, federal rules, legislative intent, agency mission and goals, and gubernatorial and administrative requirements and apply these to contractors and field office staff.
• Write and interpret policy and planning recommendations and ensure program compliance to avoid federal monetary penalties.
• Coordinate and maintain policy manuals.
• Determine program goals and objectives, and chair committees established to support the programs.
• Coordinate with agency personnel and regional partners to identify and assess policy issues.
• Provide input into strategic development, including coordinating and evaluating, and interpreting policy and planning recommendations; identify trends and changes.
• Ensure federal and state requirements are met by developing and analyzing monthly and yearly reports for accuracy.
• Coordinate and provide information for computer programmers in ensuring that updates are continuously applied correctly to online programs.
• Responsible for all duties related to the supervision of personnel.
• Responds to questions regarding benefit policy, procedure, or eligibility of a client within confidentiality guidelines.
• Compiles documents to be presented during benefit hearings.
• Assesses compliance with federal and state regulations.
• Completes required federal, state, and agency reporting requirements.
• Trains and educates providers and participants.
• Identifies and implements best practices in the field.
• Responsible for budget/resource planning and analysis.
• Assures development of services and that actual service delivery meets the needs of the participants, and assures areas of concern with service delivery are appropriately addressed.
• Develops and implements quality assurance and quality improvement activities; oversees providers, and determines eligibility for programs, data compilation, and analysis.
• Assists participants/clients and families/guardians during the application process; ensures coordination of provider facility, participant/client, and family/guardian in meeting participant/client needs.

PREFERENCES:

Preference will be given to applicants who have experience in SNAP, and POWER, benefits and eligibility, training, and supervision and/or management, those who are detail-oriented, self-starting, a team player, motivated, and will take the initiative to start and complete assignments.

KNOWLEDGE:

• Knowledge of SNAP, POWER, and programs.
• Project management skills.
• Knowledge of legal requirements and procedures relating to rule promulgation.
• Skill in interpersonal relations, work management and leadership, decision-making, oral and written communication, public speaking, and evaluations.
• Skill in investigation, researching, interpreting, and applying rules and regulations related to the purpose. Skill in organizational and time management.
• Ability to adapt to change.
• Knowledge of computer delivery systems and other computer applications necessary for the job. Skill in supervising and training staff on program requirements.
• Knowledge of basic employee training procedures, practices, and methods.
• Knowledge of community organizations and resources.
• Knowledge of federal and state laws, including the legislation and administrative process.
• Knowledge of economic assistance delivery system and human services, concepts, and practices.
• Knowledge of governmental strategic planning, budgeting practices, and financial transactions.

MINIMUM QUALIFICATIONS:

Education:

Bachelor's Degree

Experience:

0-3 years of progressive work experience (typically in Benefits and Eligibility) with acquired knowledge at the level of a Senior Benefits and Eligibility Specialist

OR

Education & Experience Substitution:

4-6 years of progressive work experience (typically in Benefits and Eligibility) with acquired knowledge at the level of a Senior Benefits and Eligibility Specialist

Certificates, Licenses, Registrations:

None

PHYSICAL WORKING CONDITIONS:

• Typically, the employee will sit comfortably to perform the work; however, there may be some walking, standing, bending, and carrying light items.

NOTES:

• FLSA: Non-Exempt
• All positions within the Department of Family Services will require a background information check, including the taking of fingerprints,