Bench Technician

上海展浪信息技术有限公司; Strongsville (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Acuative is seeking a fitter/assembler to assemble and configure voice and data equipment, perform testing, and verify inventory for staging. The role involves following provisioning notes, recording results, and ensuring quality control.

Candidates should have a high school diploma or GED, relevant telecom data networking training, and familiarity with Microsoft Office. Some hands-on equipment work is required.

Qualifications

• High school diploma or GED or 2 years of related experience.
• Telecom and/or Data Networking certificate.
• Working toward an associate degree.

Responsibilities

• Assemble and configure voice and data equipment.
• Inventory and quality check against staging docs.
• Perform documented test procedures on equipment.
• Troubleshoot equipment issues.
• Review provisioning notes for client instructions.
• Assemble cables, adapters and installation kits.
• Record test results.

Skills

Technical aptitude

Mechanical skills

Hand tools

Customer service

Written/verbal communication

Computer literacy

Organizational skills

Teamwork

Multitasking under pressure

Education

High school diploma or GED

Telecom/Data Networking Certificate

Associate degree (in progress)

Tools

Microsoft Suite

Job description

About Acuative

Acuative is a global IT solutions provider delivering managed network services, IT infrastructure support, and technology solutions to enterprise organizations. We take a client-first approach and focus on helping our customers scale securely and efficiently.

Our success is driven by our people. We invest in professional development through ongoing training, mentorship, and hands-on learning. At Acuative, you’ll find a collaborative, high-performance culture built on professionalism, innovation, and shared success.

Position Summary

Assembly, configuration, and testing of telecommunications equipment. Document results on performed testing and archive completed system files of equipment. Test hardware of spare equipment, and quality check for inventory to be staged.

Key Responsibilities

• Assembly and configuration of voice and data equipment.


• Inventory and quality check of equipment list against staging documentation.


• Perform documented test procedures on voice and data equipment.


• Troubleshoot equipment issues.


• Review provisioning notes for client specific instructions.


• Assemble cables, adapters and installation kits.


• Record test results.


• ASE – General organization of provisioning/testing area.

Required Qualifications

Education :

• Highschool diploma or GED certificate or 2 years.


• Telecom and/or Data Networking Certificate.


• Working towards and associate degree.

Experience :

• 1-2 years of Voice and/or Data communications experience (preferred).

Required Skills and Competencies

• Proven technical aptitude.


• Good mechanical skills.


• Adept in the use of electrical, electronic and mechanical tools.


• Professional/Customer service skills.


• Solid written and verbal communication skills.


• Computer competent with required software and operating systems, such as Microsoft Suite.


• Organizational Skills.


• Teamwork Skills.


• Proven ability to multitask and work well under pressure.

Physical Demands

• Ability to lift boxes up to 40lbs.


• Standing at work bench.


• Strong use of hand tools.

Equal Opportunity Statement

Acuativeis an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.