Bench General Manager

SusieCakes Bakery; Newport Beach (CA); On-site; USD 75,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant bakery team. This role emphasizes creating delightful guest experiences and fostering a culture of hospitality. The ideal candidate will have a strong managerial background in food service, a knack for mentoring, and a commitment to quality. Join a lively environment where your leadership will help shape memorable moments for guests and team members alike. If you thrive in a bustling atmosphere and are eager to make a difference, this opportunity is perfect for you.

Benefits

Flexible work schedule

Free non-slip shoes (annually!)

Birthday month PTO with complimentary cake

Company holidays off

Medical, dental, vision insurance

Vacation, 401k, FSA

Paid Sick Time

Referral Program

Pet rescue reimbursement and pet insurance

Generous 50% discount on desserts

Qualifications

• 3-5 years of managerial experience in food service or retail.
• Passion for creating a great guest experience and team mentoring.

Responsibilities

• Lead the team to deliver an elevated guest experience.
• Manage staffing, operating expenses, and training of employees.

Skills

Team Management

Guest Experience

Mentoring

Adaptability

Education

Bachelor’s Degree in Business or Hospitality Management

Job description

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SusieCakes has 26 bakery locations across CA, TX and TN. Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients.

• Experience managing teams in a bakery/restaurant/retail location for at least 3+ years
• Passion for creating a great guest experience
• Enjoys guiding and mentoring new team members
• Eager to advance their career in management
• Demonstrates a steady employment record
  
  

SusieCakes has 26 bakery locations across CA, TX and TN. Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients.

We're In Search Of a General Manager Possessing

• Experience managing teams in a bakery/restaurant/retail location for at least 3+ years
• Passion for creating a great guest experience
• Enjoys guiding and mentoring new team members
• Eager to advance their career in management
• Demonstrates a steady employment record
  
  

If this sounds like an opportunity you are interested in, then we would love to chat with you!

Please apply to the link and complete your application process today!

Salary is estimated to be around $75,000-80,000 per year.

This is a non exempt role and is required to work 47.5 hours per week. Weeknight & weekend availability is a must.

At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests and our community.

Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.

Leadership Attributes

• Leads the team in building genuine guest connections and world class hospitality to Makes Days Better
• Supports and works in the kitchen and manages the production process to ensure quality products are delivered
• Manages all business goals (staffing (payroll), operating expenses, and budgets)
• Manages the development & training of all employees
• Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
• Possesses and demonstrates a “One team, One goal” philosophy
• Understand and creates partnerships with the community to grow the business and brand
  
  

Qualifications

• 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
• Bachelor’s Degree in business or hospitality management, preferred
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation and valid driver’s license
  
  

Physical Requirements

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds
  
  

Benefits & Perks

• Flexible work schedule
• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation, 401k, FSA
• Paid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50% discount to all our delicious desserts!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Food and Beverage Services

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