Bench Area Ambulatory Director

Xanitos, Inc; Timonium (MD); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Life, Accident, and Disability Ins.

401k Retirement Plans

Employee Assistance Program (EAP)

Employee Wellness Program

Shoes for Crews Reimbursement

Paid Time off

Job summary

Xanitos, Inc in Timonium, MD seeks a Bench Area Ambulatory Director to manage ambulatory Environmental Services across sites. You will lead a team of 50+ staff, schedule, train, and ensure service standards are met while coordinating with Area/Regional Directors.

The role emphasizes strong communication with clients, payroll oversight, and staff development, with travel to client locations as needed.

Qualifications

• High school diploma required.
• College degree or equivalent work experience preferred.
• 1–3 years of supervisory experience in a service-related field with high customer contact.

Responsibilities

• Oversee systems and processes to meet operational objectives.
• Support Regional Director and Area Manager with formal rounds with clients.
• Provide exceptional customer service including timely notification of priorities to Regional Director and communication with clients.

Skills

Leadership

Customer service

Communication

Systems adaptation

Education

High School Diploma

College degree or equivalent preferred

Job description

Xanitos is seeking a Bench Area Ambulatory Director in Timonium, MD.

The primary job responsibility is to assist in the management of an assigned ambulatory sites Environmental Services Department under the direction and guidance of the Ambulatory Area Director or Ambulatory Regional Director. Specific responsibilities include work scheduling of all department personnel, establishing and enforcing work standards in conjunction with the Area Manager/Regional Director, monitoring overall inventory/equipment usage, troubleshooting/problem solving, orientation/training of Department Staff, customer relations, and special project work as requested. The purpose of this role is to prepare the incumbent to assume the operational duties of a department through hands-on training and managerial experience under the direction of an experienced Area Director.

What we look for in a Bench Area Ambulatory Director:

• Strong leadership skills and experience leading and managing a team of 50+ FTE's


• Customer service minded individuals


• Willingness to adapt and learn new systems and how to utilize and respond to electronic response tickets


• Ability to communicate effectively via in person or Teams meetings with Clients

Required:

• Ambulatory


• Payroll


• Previous Director


• P&Ls


• Training


• Union

Responsibilities:

• Demonstrates ability to oversee systems and processes to ensure operational objectives are achieved.


• Support Regional Director and Area Manager in conducting formal rounds with clients.


• Provide exceptional customer service including timely notification of priorities to Regional Director and communicate with clients as needed.


• Be able to conduct, daily, weekly and monthly calls with team and clients if required.


• Assumes responsibility for all payroll reporting and updates on employee files.


• Assumes responsibility of scheduling staff appropriately within budgeted hours.


• Ensure that staff receives proper orientation, initial training, and ongoing education.


• Discipline associates when necessary, according to progressive disciplinary guidelines.


• Provide individual guidance and motivation to staff to enable each one to perform to their fullest potential.


• Schedule and organize various activities such as, but not limited to, meetings and travel itineraries.


• Demonstrate quality leadership in meeting performance plans.


• Performs additional duties as assigned


• Must have reliable transportation to travel to all client locations.

Qualifications:

• Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.


• High school diploma required. College degree or equivalent work experience preferred. Must have one to three years of supervisory experience in a service-related field with high customer/client contact.


• Ability to analyze and interpret financial and other data.


• Demonstrated proficiency with general business acumen.


• Excellent interpersonal skills.


• Strong service/quality attitude.


• Ability to plan, organize, prioritize and achieve effective time management.


• Ability to work under pressure and meet established goals and objectives.


• Strong public speaking skills.


• Sense of urgency and ability to meet deadlines; self-directed.

Xanitos understands the importance of you, and your family’s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:

• Medical


• Vision


• Life, Accident, and Disability Insurance


• 401k Retirement Plans


• Employee Assistance Program (EAP)


• Employee Wellness Program


• Shoes for Crews Reimbursement


• Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.


• Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More

Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

Travel Required

Yes . Travel to different client locations throughout the Region

Qualifications

Education

Required

High School Diploma, GED or equivalent or better.

Preferred

Bachelors or better in Business Administration.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.