Bellperson - Signia by Hilton Atlanta

Hilton Worldwide, Inc.; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Bellperson to provide exceptional service in a dynamic environment. The ideal candidate will engage with guests, assist with luggage, and ensure a welcoming atmosphere. This full-time role offers an hourly rate of $12.50 plus tips, along with various employee benefits.

Benefits

Medical Insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education access

Qualifications

• Minimum of 3 months experience within hotels or bell services.
• Ability to lift up to 55lbs.
• Open availability required Monday to Sunday, 6am - 11pm.

Responsibilities

• Greet and escort guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Respond to guest inquiries and requests promptly and efficiently.

Skills

Customer Focus

Teamwork

Integrity

Job description

Job Description - Bellperson - Signia by Hilton Atlanta (HOT0BOO2)

The ideal candidate will have previous customer service experience, minimum of 3 months experience within hotels or bell services is required and able to lift up to 55lbs

Shift Pattern:Open availability required Monday - Sunday between the hours of 6am - 11pm

Pay Rate:$12.50 per hour plus tips

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

• Access to your pay when you need it through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Schedule

: Full-time

Job

Job

: Guest Services, Operations, and Front Office