Bellperson

Boyd Gaming; Michigan City (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join an established industry player in the casino entertainment sector, where your role will be pivotal in providing exceptional guest services. As a vital part of the team, you'll greet guests with warmth and professionalism, assist them with their luggage, and ensure their needs are met efficiently. This full-time position offers a dynamic work environment where your contributions directly impact guest experiences. If you're passionate about hospitality and enjoy a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Ability to lift up to 50 lbs and transport luggage.
• Strong communication skills for guest interactions.

Responsibilities

• Greet guests warmly and assist with luggage.
• Coordinate with various departments to meet guest needs.
• Maintain cleanliness in the lobby and luggage areas.

Skills

Customer Service

Communication

Physical Stamina

Team Coordination

Education

High School Diploma or GED

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdictions in which we operate in the United States and is one of the premier casino entertainment companies in the country. We continuously evolve to maintain our leadership position in the industry. Our success, business philosophies, and sound planning help us maximize value for shareholders, team members, and communities.

Job Description

1. Project a friendly, courteous, and appreciative image to all guests and customers at all times.
2. Greet all guests professionally and warmly.
3. Communicate with guests, staff, and tour escorts about happenings on the property.
4. Lift up to 50 lbs and transport luggage to and from rooms.
5. Escort guests to their rooms and assist with luggage.
6. Coordinate with Front Desk, Valet, Transportation, Housekeeping, and Facilities regarding guest needs.
7. Provide efficient and informative guest services.
8. Ensure all guest needs are fully addressed.
9. Maintain cleanliness and order in the bell stand, luggage areas, and lobby.
10. Communicate and write instructions clearly to guests.
11. Enforce parking policies at the hotel entrance.
12. Handle tips according to current policy.
13. Navigate a luggage cart safely.
14. Communicate clearly using radios or phones.
15. Lift 50 lbs in/out of vehicles or rooms.
16. Have a high school diploma or GED.
17. Stand and walk for approximately 95% of the shift.

Additional Information

Boyd Gaming is an Equal Opportunity Employer and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: General Business
• Industry: Gambling Facilities and Casinos