Bellperson

Blue Chip Casino Hotel Spa; Michigan City (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the casino entertainment sector is seeking a friendly and professional individual to join their team. In this entry-level position, you will be the first point of contact for guests, ensuring they feel welcomed and valued. Your role will involve assisting guests with their luggage, communicating effectively with various departments, and maintaining a clean and organized environment. This is a fantastic opportunity to start your career in a dynamic and rewarding setting, where your contributions will directly enhance the guest experience. If you are passionate about customer service and enjoy a fast-paced environment, this role is for you.

Qualifications

• Must be able to lift 50 lbs and communicate effectively with guests.
• High school education or GED is required for this entry-level position.

Responsibilities

• Greet guests professionally and assist with luggage transport.
• Maintain cleanliness in luggage areas and ensure guest needs are met.

Skills

Customer Service

Communication

Lifting (up to 50 lbs)

Professionalism

Problem Solving

Education

High School Diploma or GED

Job description

2 days ago Be among the first 25 applicants

Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Project a friendly, courteous and appreciative image to all guests and customers at all times.
• Greet all guests with a friendly professional manner.
• Communicate with guests, staff, and Tour Escorts about happenings on the property.
• Be able to lift up to 50 lbs and place in room from hallways.
• Escort hotel guest to room and carry or transport luggage to and from the correct room.
• Be able to communicate with Front Desk, Valet, Transportation, Housekeeping and Facilities regarding guest service and needs.
• Provide efficient and informative services for guests.
• Make sure each guest’s specific needs have been completely addressed.
• Maintain cleanliness and order in bell stand, luggage areas and lobby.
• Be able to communicate and write instructions to guests.
• Enforce adherence of parking policy at front entrance to Hotel guests.
• Ensure all tips received are treated correctly with the current tip policy for all Bellpersons.
• Navigate a bell cart with luggage safely.
• Be able to communicate clearly while using a radio or phone.
• Be able to lift 50 lbs. in/out of vehicles or rooms from the hallways.
• Have a high school education or GED.
• Able to stand and walk for extended periods of time, approximately 95% of the shift.

Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Management and Manufacturing
• Industries: Gambling Facilities and Casinos